Age Scotland aims to provide a high quality service to all, working hard to ensure that we provide the best possible experience to all our supporters. At Age Scotland we listen to views, learn from our mistakes and are constantly trying to improve our service.
Handling complaints effectively supports our commitment to continually assess and improve our work. Complaints, when taken positively, can have beneficial effects on the quality of the services we provide. The effective handling of complaints is therefore vital in driving forward Age Scotland’s mission ‘to help Scotland's people enjoy a better later life’.
Age Scotland also welcomes feedback about what we have done well and what you think we can do to improve our services.
If you would like to make a Complaint or provide Feedback or Comments please use the links below to our Procedures.
We look forward to hearing from you