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Veterans' Project

The aim of the Age Scotland Veterans’ Project is that veterans in Scotland aged 65 and older enjoy better health and well-being.

To achieve that aim we will:

> Develop our helpline and information services

We will improve the service that older veterans and their families receive on contacting the helpline. We will do this by increasing the veterans awareness of our helpline advisers, and by referring callers more seamlessly to veterans’ organisations and services. We will also publish new information and advice guides for older veterans.

> Work with our member groups

We will inform Age Scotland member groups about issues affecting older veterans, and about their rights and entitlements. We will also support Age Scotland member groups to include older veterans - working directly them across Scotland. 

> Reach out to older veterans

We will encourage older veterans to make use of Age Scotland information and advice, and to become involved in Age Scotland member groups.

> Challenge and change

We will take action to influence public policy and decision-making where we identify changes that will benefit older veterans.

How to contact the project

If you are a veteran age 65 and older, or an older veteran’s family member, looking for information or advice or support

•    Call the Age Scotland Helpline: 0800 12 44 222
•    Contact us through our online enquiry form

Please also use the above details if you are referring an older veteran or a veteran's dependant for support.


To be added to our mailing list and recevie information including our newsletter by post, and for organisational support and training enquiries:
•    Call 0333 323 2400
•    Email

Follow the project on Twitter @AgeScotVeteransProject

Why the project is needed

Around one in ten people in Scotland belong to the ex-service community, which is made-up of armed forces veterans and their dependents. Many are older: in Scotland the average age of adults within the ex-Service community is 67 years, compared to age 49 years for the general adult population. Studies have found that older veterans can feel isolated, and that they often lack information about support and advice that’s available to them.    

Our team

Veterans’ Project Lead Officer – Doug Anthoney
As well as co-ordinating the project Doug is responsible for support and training activities across south and central Scotland. Previously he was training officer with Age Scotland’s Early Stage Dementia project.

Direct line: 0131 668 8012 / Email:

Community Development Officer – Steve Henderson
Steve joins Age Scotland from Dementia Friendly Helmsdale. He is responsible for support and training activities across the north of Scotland.


Veterans’ Rights officer - Jo Wakeley
Jo was previously an Age Scotland Helpline adviser. Her focus is now exclusively on improving the information and advice veterans can access from Age Scotland.

Veterans’ Policy Issues – Derek Young
Derek is Age Scotland’s Senior Policy Officer. Under the project a portion of his time is dedicated to taking-forward policy influencing activities to benefit of older veterans.   

Direct line: 0131 668 8064 / Email:

Veterans’ Project Assistant - Laura Delahunt
Laura is the first point of contact for project general enquiries.

Contact Laura: 0333 32 32 400 /

Our Partners

Unforgotten Forces is a partnership of 15 leading organisations including Age Scotland which will deliver a range of new services and enhancements for older veterans living in Scotland. These services will cover areas such as advice, access to healthcare, social isolation, respite, along with creative activities and events for those in care settings.

Action for Hearing Loss Scotland
Armed Services Advice Project – Citizens’ Advice Bureaux
Defence Medical Welfare Service (DMWS)
ILM Highland
Legion Scotland
Music in Hospitals Scotland
Sailors’ and Airmen’s Families Association (SSAFA)
Scottish Older People’s Assembly
Scottish War Blinded
University of West of Scotland

You can find out more about the contribution these partners are making to Unforgotten Forces at the Poppyscotland website.

Project Funding

The Unforgotten Forces consortium has been awarded £4 million of funding from the Aged Veterans Fund, an HM Treasury grant-giving body which distributes funding from LIBOR banking fines. The money will be used over next three years from July 2017 to improve the coordination of existing provision and introduce new services aimed at supporting aged veterans.

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