At Age Scotland we have developed our fundraising activity with our donors and older people in mind.
Anyone who is kind enough to consider supporting us can be assured that:
- We do not take undertake any fundraising door-to-door activity
- We do not ask for direct debit donations on the street
- We do not share or sell peoples’ data beyond Age Scotland
- We do not ‘cold-call’ people for fundraising purposes
- We only phone people with whom we have an existing relationship or who have already given us permission to contact them
- Every communication from us to members of the public will always include information on how to opt out from future communications
- We always stop direct debits or standing orders received from donors if family and friends advise that the donor is vulnerable in some way
- Our fundraising is regulated by the Fundraising Standards Board and as such we always abide by the Institute of Fundraising Code of Fundraising Practice
- We will keep our fundraising practices under review and we will work with others with the aim of improving practice across the charity sector.
We hugely value the help of all our kind supporters and we take all feedback seriously. We would also encourage supporters to share feedback with us so we can address any enquiries and concerns.
Age Scotland is a member of the Institute of Fundraising (IOF), the Fundraising Standards Board, and the Direct Marketing Association. We abide by the IOF Codes of Practice to ensure that all our activities are open and fair, honest and legal.
Each member of the Age Scotland Fundraising Team are professionally qualified members of the IOF.
View Age Scotland's Fundraising Complaints Procedure