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Coronavirus and Care

Some temporary changes have been made to social care because of Coronavirus (COVID-19)

Due to the Coronavirus epidemic, new laws are in place to help councils prioritise providing care for those who are at the greatest risk without it.

Councils must still do as much as possible to meet people’s assessed care needs. This includes looking at the ‘ability and willingness to provide care’ of any unpaid carers you may have, and considering whether technology can be used to support you, for example personal alarms, telephone calls or communicating with you via well-known messaging apps.

To help you understand these changes we've put together a list of questions and answers that our helpline has been asked.

It can be hard to know where to turn for advice. If there's something we can help with or you're not sure where to turn, contact our helpline today. Call us Monday to Friday 9am - 5pm on 0800 12 44 222 or email us.

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