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Doing your shopping - COVID-19 advice

Managing to get your shopping done

If you’re not able to go out for essential supplies because you’re self-isolating and can’t get support from others, you can use the following options for support:

Your Local Authority may be able to support you or signpost those who can help. You can find your Local Authority here.

Covid Mutual Aid has groups all around the country and you can look up whether there is one in your local area. Use this website to see what's available in your local area.

Next Door is another website where you can find help from local people. Visit their website here.

Royal Voluntary Service deliver personal and practical support through the power of local volunteers to support older people. Visit their website here or call 0330 555 0310.

British Red Cross Society is a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are. Find out more on the website here or by calling 0344 412 2804.

The Trussell Trust runs food banks and provides emergency food parcels. You can check where the nearest food bank is and how you should contact them by clicking here.

The Food Train is a charity that provides a shopping delivery service for anyone over the age of 65 who has difficulty getting their grocery shopping. It costs £5 per delivery, which is paid alonside the cost of your shopping. Find out more on their website here or by calling 01387 270800. 

Check with your local supermarket to see what they're doing

  • Make a list of the things you need day-to-day, including food, household essentials and medication.
  • There is no need to stockpile. Shops and pharmacies will keep refreshing their supplies and many have introduced measures to reduce stockpiling.
  • It may take longer than usual to receive online deliveries to your home, so plan ahead, particularly if you usually have prescriptions delivered. If you have any concerns about your medication, talk to your pharmacist.
  • If someone claims to be from a recognised organisation, ask to see proof or check with the organisation itself.
  • If someone you don’t know offers you help with your shopping don’t feel pressured to accept help. If you do accept help never hand-over money, bank details or cards to someone you don’t know offering to help you.
  • If someone offers to do your shopping, ask for a receipt so that you can pay them on their return to cover the costs of the items.

The Age Scotland helpline

Call our helpline on 0800 12 44 222 for free to speak to an adviser. Open Monday to Friday 9am - 5pm.

Help us support more older people

Demand for our vital services is increasing rapidly. Please help us to be there for older people in Scotland who desperately need us during this crisis.

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