Coronavirus and Benefits
To help you understand these changes we've put together some questions and answers that our Helpline has been asked, as well as where you can go for further information.
Age Scotland's helpline
The Age Scotland Helpline
The Age Scotland helpline is a free, confidential phone service for older people, their carers and families in Scotland. Our team provide information, friendship and advice. Our helpline is free to call and available Monday - Friday 9-5pm. Call us today on 0800 12 44 222.
Benefits questions and answers
Do I have to go into an office to make a benefit claim?
What should I do if I already get housing benefit or tax credits?
I am due to go to a medical appointment for a benefit claim
How can I claim Pension Credit?
What is State Pension age?
I need emergency help
I claim carers allowance – what happens if I cannot provide the care I normally do?
Is there any extra money for carers?
The Department for Work and Pensions was going to review my claim. What will happen?
What if my circumstances change?
My Attendance Allowance award is due to send soon what should I do?
Can I get help or more help to pay my rent?
Can I get help to pay my mortgage?
Can I get help with council tax?
Can I get help to pay for a funeral?
I am self-employed and my income has dropped what can I claim?
I’ve lost my job or have reduced hours what can I claim?
I am self-isolating or shielding because of coronavirus and cannot work what can I claim?
I am self-isolating or shielding because of Coronavirus and cannot carry out my self-employment what can I claim?
Where can I get more information?
You can call Age Scotland's helpline on 0800 12 44 222. The below organisations also have useful information and advice on their websites.