Coronavirus and Your Money
To help you understand these changes we've put together a list of questions and answers that our helpline has been asked and where you can get further information
Age Scotland's helpline
The Age Scotland helpline is a free, confidential phone service for older people, their carers and families in Scotland. Our team provide information, friendship and advice. Our helpline is free to call and available Monday - Friday 9-5pm. Call us today on 0800 12 44 222.
Money Questions and Answers
I can’t get my money from the Post Office
I can’t get my money from the bank
All my budget has changed what can I do?
I am going to have to have an overdraft
I can’t pay my mortgage
I can’t pay my credit card or loan
I can’t pay my debts
I can’t pay my council tax
I need to access my savings quickly
What about my work or private pension?
I have a Motability car which I can’t use at the moment; can I get a refund of any of the costs?
I receive Personal Independence Payment enhanced mobility component; can I get a Motability car?
My Motability car lease is due to end soon; what should I do?
I’m over 75 and my free television licence expires soon; can I get an extension?
How can I avoid being caught out by a scam during the pandemic?
I’m struggling to pay my gas/electricity bill; can I get any help?
Do I need to tell my home insurance provider that I am working from home?
What about my tax?
Can I claim anything for the extra electricity I’m using while working at home?
I have a budgeting loan deducted from my benefits but I am struggling financially; can I stop or reduce the deductions?
Who else can help?
You can call Age Scotland's helpline on 0800 12 44 222. The below organisations also have useful information and advice on their websites.