Skip to content

Consumer advice

Advice on purchasing services and what to do when buying a product or service goes wrong.

  • Bogus callers

    Learn how to protect yourself against scams which will cheat you out of money. If you have fallen prey to bad or fraudulent purchases this guide will also tell you who to contact for advice.
  • Ageism

    If you have been refused a consumer product such as insurance or a credit card purely because of your age, you may be a victim of consumer ageism. We can advise on what to do next.
  • Insurance

    Finding the best insurance deal can be a minefield. Discover easy ways of comparing quotes from several companies for common types of insurance such as pet insurance, life insurance and contents insurance.
  • Shopping online

    It’s likely that you’ve heard about the benefits of shopping online, even if you haven’t tried it. You can find a range of options quickly, so you have a better chance of getting a good deal, and it’s convenient to shop from home.

Call our helpline

0800 12 44 222 0800 12 44 222

Become part of our story