Age inclusive customer service
We're looking at how we can support companies to develop customer service practices which work for older customers. By sharing your experience, you can us to support companies provide a better, more inclusive service.
Surveys
We conduct surveys to gather the views of older people on a variety of issues.
The results inform our responses to consultations and support our efforts to ensure the views of older people are taken into account by policymakers in the government, local councils and other agencies when they are making important decisions affecting older people.
Your views and experiences are really important to us, so please help us find out more about the issues affecting you.
Dementia inclusion and bowling
We're looking at how we can support organisations to make activities more inclusive for people living with dementia. If you are involved with a bowling club, please complete our short survey and help shape our training workshops.
Read our reports
We consult extensively with older people about the issues they are facing. We also undertake research to help uncover where there might be problems and how they can be fixed. This helps shape our influencing work with policymakers and the media on behalf of older people in Scotland.