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Would you like to make a real difference to the lives of older people in Somerset and North Somerset?

Then we need you to join our busy Information and Advice team!

We have vacancies for staff and we always need enthusiastic Volunteers to help us reach the older people who need our support the most.

Learn more about our Information & Advice service


Information and Support Manager Job Opportunity

We are seeking a skilled Manager with experience of delivering and developing a customer-facing service.  Leading from the front, the successful candidate will direct and manage teams of staff and volunteers to deliver and develop services that include Information & Advice, Dementia Support and Befriending.   Are you an experienced service manager with excellent team leadership, interpersonal and communication skills?  If so we'd love to welcome you to the team.

Job Vacancy

Information & Advice Officer (part-time)

Do you have a background in customer care, excellent communication skills and a desire to help people?

Age UK Somerset is an independent local charity leading teams of staff and volunteers to provide information and other services that create opportunities for people in later life.

Our Information & Advice team is at the heart of our organisation, providing a service directly to older people and others who need advice on issues affecting older people.

We are pleased to invite applications for the following part-time role, based in our Taunton office.

View more details

Information and Advice Volunteers

Our Information and Advice (I&A) Volunteers help improve older people’s lives by assisting them in claiming the benefits that they were entitled to. This can make a huge difference in reducing financial anxiety.  Volunteers help clients over the phone or by visiting them at home to help fill out forms.  Our I&A volunteers tell us that contributing to a successful claim can be very satisfying and they also report how much they enjoy meeting new people and how they like the feeling of being useful and keeping their brains active!

Full training is given. This opportunity is very flexible and suits someone who is good with paperwork and well organised.

This ‘free-to-client’ service covers the whole of Somerset and North Somerset. Understandably demand is high so we are always looking for volunteers to help! 

Contact if you are interested in this role, or

Complete our Volunteer Enquiry form

Volunteering Enquiry

Which Volunteering role(s) are you interested in?