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Want to use digital technology but not sure how?

We've put together some links to easy to follow guides which will get you connected in no time.

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How to use WhatsApp


WhatsApp logo

Two visual guides from Digital Unite which will help you to use this popular smartphone messaging service that allows you to connect with other WhatsApp users to send messages and make calls and video calls.



If you read both of those you’ll be able to join in WhatsApp Groups and family conversations and videos in no time!

How to use WhatsApp for Video Calling

WhatsApp logo

New guide from BT with Clare Balding

BT have produced an illustrated guide to how to use WhatsApp for making video calls.

There is a pdf document on how to make video calls which can be viewed here

Or for a basic introduction Clare Balding has made this short film for BT.

BT and ITV have made several other clips to “Keep the Nation Connected” which can be viewed here:



Step by Step Guide to setting up a Facebook Account


Facebook logo

Facebook and Facebook Messenger are two very popular ways that people connect with each other. Joining Facebook can open up a lot of new connections, you can find old friends and you can join Groups for subjects you are interested in.

Here is a step by step guide with images to help you join Facebook.

How to get started with Twitter

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Twitter is a very popular social media site where users can follow and connect with each other by sending and retweeting short message and links to videos and images, etc. There are millions of accounts you can follow depending on your interests, and news usually breaks on Twitter first.

Wikihow have produced a useful step by step pictorial guide to setting up and using Twitter. Click here to view.


Here is a useful article which will tell you more about Twitter. The guide has been written for parents and so mentions some of the dangers with the platform –


How To Get Started with email


A useful and comprehensive guide from Digital Unite covering everything from how to set up your first email account to how to keep yourself safe.

Guide to getting started with email



How to get started with Zoom for video calls

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Zoom has become one of the go-to apps for families and friends to video chat together while physical distancing rules are in place.

You can use Zoom on your mobile phone as an app, or through their website on your computer and with a free account you can talk to up to 3 people for any length of time, but if there are more than 3 of you there is a limit of 40 minutes on the free account.

The best how to guide I’ve managed to find is from a website called The Verge –



All you need to use Skype

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Skype is a computer program that offers a VoIP (‘Voice over Internet Protocol’) service. This lets you make calls to people all over the world via your computer or telephone and have text chats.

Read the Digital Unite guide to Skype