Our Quality Marks

We are proud to have achieved the Age UK Charity Quality Standard.

Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation.  It certifies that our organisation is well governed and managed; has a clear direction and strategy; and is committed to ensuring the well-being and safety of older people, our staff and volunteers.

To find out more about our Age UK Charity Quality Standard certification, please contact our CEO (Age UK Sutton contact details) 

Age UK Information & Advice Quality Marque

We hold the Age UK Information & Advice Quality Marque which demonstrates that our Information & Advice service:

• Provides consistent, relevant and effective advice to clients and demonstrates this by providing sufficient information in their client records.
• Has clear and relevant systems and procedures in place to manage the delivery of consistent, good quality information and advice.
• Monitors its services and seeks feedback from clients and stakeholders.