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Evaluation and Insight Volunteers support the development and quality assurance of Age UK Sutton Services by conducting evaluation interviews with services users, supporters, volunteers, staff and partners. They also support our Age Friendly Programme by conducting interviews with older residents of Sutton to ensure older people’s views and experiences inform and shape borough wide developments. The Role Includes:

  • Making phone or video calls to clients or older sutton residents from a given call list
  • Asking a series of pre-set questions (both qualitative and quantitative)
  • Writing up responses in an agreed format (including online forms) during or immediately after the interview

We are looking for volunteers who:

  • Have excellent communication and listening skills 
  • Are able to hear and be understood on the phone
  • Have a warm, friendly and confident manner
  • Are proactive and able to work independently
  • Have good IT Skills

Please see the Role Profile for more details about the role

Apply to Volunteer