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Information and Advice (I&A) volunteer with Age UK Tameside

This service provides information and advice on general benefits, other disability and carer’s allowances, blue badge applications, affordable energy, housing, wills and other general legal advice.

As a volunteer, you will assist advisors by:

  • Completing benefit, allowance and application forms with clients
  • Telling clients about other services that can help them
  • Booking clients in with specialist legal advisors
  • Handling client phone call enquiries
  • Updating our computerised client record system

Last year our I&A service helped improve the lives of 727 older people. The service scores the highest levels of satisfaction from service users across the charity:

“I received very good advice and assistance from staff when I applied for home help. I thank you very much.”

“Without their help, I would not have been able to fill in the many forms; people like them make life easier for people like me — thanks a million.”

“Staff were very helpful and informative and of course I am delighted with the maximum award for my mother.”

Sign up to volunteer now