Information and Advice Service
- Location: Age UK Waltham Forest
- Price: Free
Please note, this service is not available outside Age UK Waltham Forest - Head Office's catchment area.
Age UK Waltham Forest
Waltham Forest Resource Hub (North)
58 Hall Lane
LONDON
E4 8EU
United Kingdom
Email: contact@ageukwalthamforest.org.uk
Telephone: 0208 558 3404
We offer free and confidential Information, Advice and Guidance for older people, their families and carers. This service is available for those living in Waltham Forest.
Our advisers are trained to help you on a range of issues including accessing and applying for benefits, social care, staying safe at home and much more. We are based in Chingford and offer appointments by telephone or at our office. We can only offer home visits for those who are completely housebound and these are subject to having the staff available.
How to access the service
Phone: 020 8558 3404
Email: contact@ageukwalthamforest.org.uk
Address: Waltham Forest Resource Hub (North)
58 Hall Lane
Chingford
London E4 8EU
Opening Times
We are open from 9.30am to 4.00pm from Monday to Friday. If we don’t answer the phone, please leave us a message with your name and phone number so that we can call you back.
Weekly Drop-in Service
We are unable to provide a drop-in service at our office, but we do provide a weekly drop-in service at Priory Court on Wednesdays from 9.30am to 1.00pm.
Address is:
11 Priory Court Community Centre
Walthamstow
E17 6NB
Nearest tube: Blackhorse Road (Victoria Line) 15-20 minute walk
Buses: 123 or W11
Free care parking at the centre, which has full disability access.
Referrals
If you are an organisation and would like to refer your client to us for our Information & Advice service, please download the referral form and email it to contact@ageukwalthamforest.org.uk
Please ensure that you get the client’s consent to make the referral.
Referral Form (Word)
Information Guides and Fact Sheets
We have a wide range of helpful and informative guides and factsheets you can access here.
Guides & Factsheets »
Helpful Books
We have compiled a list of books that we feel may be of benefit to older people or their carers.
Please visit our Helpful Books page
Useful Links
Click here for a variety of organisations that may be useful to you.
Customer Feedback
If you have any comments or suggestions about our service or if you would like to make a complaint, please follow this link.