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Volunteer opportunity to support face to face group sessions for people with dementia living in Westminster.

Age UK Westminster has launched a brand new Maintenance Cognitive Stimulation Therapy (MCST) programme where group members who are living with dementia and other cognitive impairments can participate in meaningful and stimulating activities, proven to help maintain memory and mental function. The groups provide a fun, supportive environment where people can build new relationships. A carer’s friendship group also takes place at the same time for any carers who wish to join.

MCST activities include discussions, word games, quizzes, physical activities and creative and musical activities.

We are recruiting volunteers who can make a regular, long-term commitment to support the weekly activities sessions. Although volunteers will not be expected to deliver the sessions, you may be asked to step in to provide support in cases of holiday, sickness or emergency.

Summary of duties:

  • Helping the project leads to set up the venue and session activities on-site before the sessions begin.
  • Welcoming clients to the session; providing a friendly smile as people arrive and chatting with clients and their carers.
  • Observing sessions, feeding back to both project leads and securely recording the data.
  • Liaising with carers to note any changes in participants after the sessions.
    Helping to gather quantitative feedback as part of the programme evaluation.
  • Helping to compile the final case study reports based on observations and feedback.

Skills/Attributes Required:

  • Confident communication skills
  • Punctual, reliable, trustworthy and flexible
  • Strong organisational and planning skills
  • Ability to work as part of a team
  • Consistently friendly and professional approach
  • Commitment to providing the best possible outcome for the person’s needs promptly
  • Able to recognise and work within personal and organisational boundaries
  • An understanding of the need for confidentiality
  • A non-judgemental approach
  • Willingness to work with minimum supervision

Desirable skills, experience and qualities:

  • An interest in health and social care and basic knowledge of issues that affects older people.
  • It would be an advantage if you have experience of dealing with, or caring for, those living with dementia informally (e.g., contact with or care of older family members), or formally in employment.
  • A willingness to learn and to participate in dementia training is important to enable you to best help our clients and to help you get the most satisfaction from volunteering with this service.

Mandatory Training & Development:

  • Full training and ongoing support will be provided
  • General Induction

What we offer:

  • The satisfaction of making a vital difference to the happiness and lives of those living with dementia and their carers.
  • Opportunity to participate in a pilot programme running nationally across Age UK which is helping to develop additional dementia resources.
  • For anyone looking to get into the charity sector, this is a great way to get an insightas to what’s involved and gain rewarding new experiences.
  • Free Enhanced Level DBS check
  • Professional references after 3 months of volunteering
  • Travel expenses reimbursed with proof of receipt
  • Lunch expenses up to the value of £5 after a minimum of 4 hours of volunteering

How to apply

You can download and complete a volunteer application form and return it to our team at or return a printed copy of the application form by post to; Volunteer Team, Age UK Westminster, Beethoven Centre, Third Avenue, London W10 4JL

For more information

Tel: 020 3004 5610