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Useful Contacts and Information

Below are links to information and contact details of organisations that may be useful to you in these difficult times.

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

The government has updated its guidance for people who are shielding taking into account that COVID-19 disease levels have decreased over the last few weeks.

This guidance is for people including children who are clinically extremely vulnerable. It’s also for their family, friends and carers.

Read more

Domestic Abuse

Is someone at home harming you or making you afraid?

It is important to remember that support is available. 

Call the Angelou Support Service on 0808 801 0660

  • Monday - Fridays, 10am - 4pm.
  • On Wednesday, they are also available from 6pm - 9pm. Translators are available.
  • Outside of these times, you can call the 24-hour National Domestic Abuse Helpline on 0808 2000 247.

If you are in immediate danger, you should contact the police. You can dial 999 and then press 55 and remain silent. The police will know you are in danger and cannot speak.

Helpline for LGBTQ+ Londoners

Switchboard, a helpline supporting LGBTQ+ people have asked us to share details of their helpline. At the moment they are seeing an increase in calls to the helpline, with nearly every person talking about covid-19.

They’ve heard from older people suffering from new levels of isolation.

Contact the helpline

Tel Live chat: 0300 330 0630

NHS and 'Cornoavirus Extremely Vulnerable' Register

GPs around the country have been asked to include any patients with serious

underlying health conditions onto the ‘shielding list’. All shielded people are

strongly advised to stay at home at all times and avoid any face-to-face

contact. Also, they will be able to get deliveries of essential supplies like food.

If you are on this list, you would have received a letter from the NHS by now.

If you believe you should be on the list but did not receive a letter, you can ask

your GP about this, or register over the phone or online.

To register as Corinavirus Extremely Vulnerable:

Phone number: 0800 028 8327

Website: https://www.gov.uk/coronavirus-extremely-vulnerable