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First Point of Contact (FPOC) Information Database Administrator

Hours: 37 per week, occasional evening and weekend working will be required.

Salary:  £20,500 FTE

Location: Littlehampton or Horsham Office or other AUKWSBH location to be confirmed. Travel to other sites will be required.

Age UK West Sussex, Brighton and Hove help thousands of older people to Love Later Life. Our aim is to promote the well-being of all older people, make later life a fulfilling and enjoyable experience, enabling people to flourish.  We offer activities, events, support services and information. It really is a great place to work if you really want to make a difference in people's lives.

We have an exciting opportunity and we are looking to recruit an exceptionally organised, proactive, and methodical person to join our First Point of Contact (FPOC) team. You will be coordinating and developing our information database, providing administrative, online and telephone support to our FPOC Team and ensuring that FPOC across the organisation has access to a single source of up-to-date information to help support clients. You will work with every team and service across the organisation, along with external partners to ensure information is up to date and accurate.

The successful applicant will have experience of database management and development along with excellent research, communication, IT and computer skills and outstanding people skills for this exciting and varied role.

The role will require a full driving licence as travel between Age UK West Sussex, Brighton and Hove sites will be required.

This is a hugely rewarding role for the right person. You will be working as a part of a team that provides invaluable support to older people, their families and carers.

At AUKWSBH we value our people and as such our staff benefits include:

  • Flexible Working Option
  • Ongoing professional training and development
  • 28 days annual leave (plus bank holidays) pro-rata for part time staff
  • Health Cash Plan

We are committed to an organisational culture that values people from all backgrounds. We welcome and encourage applications from all members of the community.

Please click here for the Job Description/Person Specification.

To arrange an informal chat, please contact Sarah Watson, Chief Operating Officer on 07808 760101 or Fiona May, Information and Advice Manager on 0771 5521875.

The closing date for applications is Friday 30th July, 5pm.  Interviews will take place W/C 16th August 2021

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