From tribunals and consumer issues to health care and housing challenges, the Advocacy Service is here to ensure anyone aged 60+ living within the Wigan Borough has their views heard so that their rights are respected and their needs are met.
The Advocacy service will help by:
• Ensuring your views and wishes are accurately expressed;
• Challenging decisions and outcomes which you do not feel to be fair;
• Attending meetings where you feel you need support;
• Ensuring people have access to information and services.
The service will not give advice but will support you by providing as much information as possible to allow you to make more informed choices and decisions, empowering you to ensure your rights are upheld and needs are met or to signpost to more appropriate service providers where necessary.
It will also offer support by challenging decisions on various issues such as housing, health care, employment, debt, bills, appeals and care provision.
The service can be accessed by self-referral (contacting us yourself) or, where consent has been provided, through a representative such as a family member, friend, care provider, social worker or other organisation.
The Advocacy Services reaches the standard for the Advocacy Quality Performance Mark.
Age UK Wigan Borough are able to deliver the Advocacy Service with thanks to five years' funding through the Reaching Communities Programme, part of the National Lottery Community Fund.
For further information, please contact us:
Telephone: 01942 615897