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Covid-19 update - The Home from Hospital service is operating as normal

The Home from Hospital service is in place to help support older people who have returned home after a stay in hospital.

It is a temporary service designed to support with everyday tasks until the client feels able to cope on their own again.

The aim of the service is to provide a short-term support service to older people being discharged from hospital to enable a timely discharge and to ensure where possible individuals are not readmitted to hospital.

The service is available for patients due to be discharged from:

  • Royal United Hospital, Bath for people living in West Wiltshire
  • Great Western Hospital, Swindon for people living in North Wiltshire, but excluding Swindon
  • Salisbury District Hospital, Salisbury for people living in the SP1 - SP5 postcode areas.

These services are delivered in partnership with Age UK BANES. 

We provide practical support within the limitations of the service, which may include troubleshooting immediate needs such as medication (liaising with hospital/GP); equipment (through appropriate personnel); collecting a prescription; essential shopping; light household tasks; referring to other Age UK Wiltshire services.

We support our clients to obtain a long-term and sustainable solution to manage practical tasks rather than creating a reliance on our services.

Accessing the service: 

If you feel this service is appropriate for you or a member of your family please speak to the discharge team or ward staff at GWH, RUH or Salisbury hospital before you come out of hospital.


If you are an existing Home from Hospital patient making enquiries about the support you are receiving or wishing to change an appointment/visit please contact Age UK BaNES Home from Hospital service on: 01225 462641

What if I'm not eligible or want another similar service?

Salisbury Hospital- Discharge Centre

Great Western Hospital guide- Leaving hospital

RVS Swindon Home from Hospital Service for patients being discharged from GWH and living in Swindon county. Tel: 01793 466617

RUH Bath- Going home 

Age UK info guide - Your hospital stay

Useful information guides

Age UK produce a range of useful information guides and factsheets that can be viewed and downloaded from the Age UK website:

All Age UK guides and factsheets

Alternatively you can order hard copies by phoning Age UK's national advice line on 0800 169 65 65.