We recognise that sometimes the biggest battle is knowing where to start looking for the information you need.
We have gathered together information about the trades, services and organisations we get asked about most often - to help you make informed decisions.
Choosing a Reputable Trader
We strongly suggest that you read our Choosing a Reputable Trader Guide when making any selections or decisions.
Find a trade or service
We have collated a list of searches and links below for a variety of trades, services and organisations - click on a heading to expand it and show the lists/external links under that category.
If you have trouble using the list of searches and links below then please contact us and we will try to provide the information another way.
Aids, Equipment and Technology
|List / Service||Suggested Search or Link|
|Aids and equipment for independent living||
Did you know you can request a free assessment of your needs from your local authority's adult social care team? This could help by providing some aids and equipment for free, to help you manage more independently.
Independent Living Centre - Semington Tel: 01380 871007 (by appointment only) - Local charity with large showroom where you can get free advice and try a variety of aids /equipment with professional guidance. They also have a list of retailers and a '2nd hand equipment' list
Home Improvement Agency service from / Handihelp from MedequipTel: 0300 456 0111 - for purchase and fitting of disability-related equipment. (Ask for Home Improvement Agency service)
Disabled Living Foundation (Living Made Easy) - independent guidance on choosing aids
|Mobility aids and wheelchairs for short-term hire||
Independent Living Centre - Semington Tel: 01380 871007 - maintain a list of Wiltshire retailers offering equipment hire.
Does your town operate a 'Shopmobility' scheme?
|Hearing and Vision aids for hire or purchase|
|You could be entitled to extra money called 'Attendance Allowance' from the government to help with the additional costs of having a long-term health problem or disability. This could be put towards purchasing of aids, equipment and services.|
|Free IT and computer support / training||
Abilitynet - charity offering free IT support at home for many types of technology. Also a number of useful resource factsheets on choosing tech for people with impairments e.g. mobile phones, computer aids. Tel: 0800 269545
Learn My Way - user-friendly online training
Bobby Van - local charity that currently offer 'Stay safe online' training
Have you asked your library about computer classes?
Local U3As may have an IT club you could join
Banks may have 'digital champions' for money-related issues e.g setting up online banking
Health and Wellbeing
|List / Service||Suggested Search or Link|
|Chiropodist/ Podiatrist / nail cutting (incl. home visits)||
The College of Podiatry Tel: 020 7234 8620Chiropodists, Podiatrists and Footcare Practitioners list - Age UK Wiltshire info list
|Dentists - NHS|
|Hairdressers- Mobile / Home visiting||Mobile hairdressers - Age UK Wiltshire info list|
|Hot and frozen meal providers||Meal providers - Age UK Wiltshire list|
|Opticians- Mobile / Home visiting||HousingCare.org|
|Shopping options and services||Shopping options - Age UK Wiltshire info sheet|
|Local lunch clubs, social opportunities and groups||See Age UK Wiltshire's dedicated Clubs and Groups search page|
Housing and Care
|List / Service||Suggested Search or Link|
|Almshouses||HousingCare.org - database of almshouses|
|Care homes||NHS choices database of care homes (with CQC ratings)
|Domiciliary care agencies|
|Domestic help agencies||
HousingCare.org (select 'domestic help' from drop down list)
You could ask friends or neighbours locally for recommendations or check your local church or parish newsletter.
|Financial Advisors (incl. for care planning)|
|Sheltered Housing schemes||
HousingCare.org - database of sheltered housing (select 'Housing' and type in postcode)
Did you know many rented sheltered housing schemes are applied for through local council housing registers?
|Support for self-funders of care packages and finding a personal assistant||Wiltshire Centre for Independent Living|
|Furniture / bulky item reuse and collection||Wiltshire Council large item collection (also lists charities that collect furniture and other items)|
|Wiltshire Council||Tel: 0300 456 0100 Your Care Your Support (Wiltshire)|
|Wiltshire Council Adult Social Care team||Tel: 0300 456 0111 Email: AdviceandContact@wiltshire.gov.uk|
|Swindon Borough Council||Tel: 01793 445500 My Care My Support (Swindon)|
|Swindon Council Adult Social Care team||Tel: 0800 085 6666 Email: email@example.com|
Home Maintenance, Energy and Security
Bobby Van Tel: 01380 861155
Offer free home security checks across Wiltshire for older people and those who are otherwise vulnerable or disadvantaged.
Home Improvement Agency / Handihelp service from Medequip Tel: 0300 456 0111 (referrals currently being taken through Wiltshire Council)
Provides advice and charged-for practical support across Wiltshire (excluding Swindon) to help you to enjoy an independent life in your own home, including a competitively priced handyperson service. They are also the local Home Improvement Agency (HIA).
Royal British Legion 'Independent Living Service' Tel: 0808 802 8080
Free help for ex-Service people and their families with small household repairs, winter warmth checks, minor adaptations and grants. (May not be available in all areas)
Wiltshire and Dorset Fire Service Tel: 0800 038 2323
Offer free 'Safe and Well' home visits across Wiltshire to help you keep safe and healthy at home. Can check and fit smoke alarms where required.
Help with energy and winter warmth
Spread the Warmth leaflet - Age UK Wiltshire - information on local and national schemes relating to improving energy efficiency, extra money for heating costs and energy saving advice.
Trades and Services
Don't forget to read our "Choosing a Reputable Trader Guide" Download or print our "Choosing a Reputable Trader" guide
|List / Service||Suggested Searches|
|Builders and DIY (also see 'Home Maintenance' above)||
See also 'Home Maintenance, Energy and Security' section on this page
|Electricians||NICEIC register of electricians|
|Gardening Services||The Gardeners Guild|
|Painters and Decorators||The Painting and Decorating Association|
|Plumbers (Heating engineers)||Find an APHC Installer|
Travel and Transport
Blue Badge Scheme
A concessionary parking scheme for people with severe mobility problems. Available from your local authority:
Bus Pass and Taxi Vouchers schemes
A concessionary travel scheme for older people and people with significant mobility problems. Availble from your local authority:
Help for planning a journey in Wiltshire by car, bus, train and walking, including bus times and details of bus companies.
List of local voluntary groups in Wiltshire that provide transport for people who struggle to get out and about e.g. getting to medical appointments - most towns have a scheme.
Akcess operate not-for-profit assisted and wheelchair passenger transport
Disabled access toilets in the community (Radar Keys)
The National Key Scheme offers disabled people independent access to locked public toilets around the country.
Disability Rights UK – RADAR keys £4.75 (excl. VAT) with free delivery Tel: 020 7250 8191
Other places to try: Selected Scope charity shops, Independent Living Centre (Semington) and local town councils may have stocks.
GoingCarFree.com is a travel awareness campaign delivered by Wessex DriveAbility giving information and advice to people who are giving up driving for any reason, to help them get around more easily, using a range of different travel choices and options.
Non-Emergency Patient Transport (NEPTS) for those that require transport to/from hospital and are unable to get there themselves. Eligiblity criteria is set by the government and based on whether someone's medical condition prevents them from travelling by any other means.
The Research Institute for Disabled Customers have a number of useful guides regarding motoring with a disability, travelling with scooters, choosing and using an adapted vehicle.
Wheelchair accessible taxis
Can't find what you are looking for?
If you are looking for a trader in your local area you could also try the following:
- Word of mouth is often a good source of local information - friends, family or a neighbour may be able to recommend someone from their own experiences.
- If you are looking for a trader, you can try looking on the TrustMark government-endorsed tool to find tradespeople or Trading Standards - Buy With Confidence which is endorsed by local Trading Standards departments. You will need to put in your location and the type of trade you require.
- Town, parish and church newsletters or websites often have current information about local traders and services. We have some of these listed Village, town and parish newsletters and area specific resources (scroll to category)
- Yell.com, Dentons.net are information sources for local businesses but are not checked or endorsed.