We recognise that sometimes the biggest battle is knowing where to start looking for the information you need.
We have gathered together information about the trades, services and organisations we get asked about most often - to help you make informed decisions.
Choosing a Reputable Trader
We strongly suggest that you read our Choosing a Reputable Trader Guide when making any selections or decisions. You can view and download this below.
Find a trade or service
We have collated a list of searches and links below for a variety of trades, services and organisations.
- Click on a heading to expand it and show the lists under that category.
- Each individual trade or service will have a matching link that will take you to the named website/document
- On clicking the link you will be taken to that external website where you can enter details, such as your postcode, to search for a trade or service near you.
- Some of the searches have pre-loaded results; you can refine the search to match your location.
- For some searches you will need to click on individual results to obtain full contact details.
- You can usually print, email or download most search results.
If you have trouble using the list of searches and links below then please contact us and we will try to provide the information another way.
Age UK produce a range of useful information guides and factsheets and we have suggested some relevant ones for each category.
Aids, Equipment and Technology
|List / Service||Suggested Search or Link|
|Aids and equipment for independent living||
Did you know you can request a free assessment of your needs from your local authority's adult social care team? This could help by providing some aids and equipment for free, to help you manage more independently.
Independent Living Centre - Semington Tel: 01380 871007 (by appointment only) - Local charity with large showroom where you can get free advice and try a variety of aids /equipment with professional guidance. They also have a list of retailers and a '2nd hand equipment' list
Handihelp / Home Improvement Agency service from Medequip Tel: 01249 815052 - for purchase and fitting of disability-related equipment
Disabled Living Foundation (Living Made Easy) - independent guidance on choosing aids
|Mobility aids and wheelchairs for short-term hire||
Independent Living Centre - Semington Tel: 01380 871007 - maintain a list of Wiltshire retailers offering equipment hire.
Does your town operate a 'Shopmobility' scheme?
|Hearing and Vision aids for hire or purchase|
|You could be entitled to extra money called 'Attendance Allowance' from the government to help with the additional costs of having a long-term health problem or disability. This could be put towards purchasing of aids, equipment and services.|
|Free IT and computer support / training||
Abilitynet - charity offering free IT support at home for many types of technology. Also a number of useful resource factsheets on choosing tech for people with impairments e.g. mobile phones, computer aids. Tel: 0800 269545
Learn My Way - user-friendly online training
Bobby Van - local charity that currently offer 'Stay safe online' training
Have you asked your library about computer classes?
Local U3As may have an IT club you could join
Health and Wellbeing
|List / Service||Suggested Search or Link|
|Chiropodist/ Podiatrist / nail cutting (incl. home visits)||The College of Podiatry Tel: 020 7234 8620|
|Dentists - NHS|
|Hairdressers- Mobile / Home visiting||Yell.com|
|Hot and frozen meal providers||Meal providers - Age UK Wiltshire list|
|Opticians- Mobile / Home visiting||HousingCare.org|
|Shopping options and services||Shopping options - Age UK Wiltshire info sheet|
|Local lunch clubs, social opportunities and groups||See Age UK Wiltshire's dedicated Clubs and Groups search page|
Housing and Care
|List / Service||Suggested Search or Link|
|Almshouses||HousingCare.org - database of almshouses|
|Domiciliary care agencies|
|Domestic help agencies||
HousingCare.org (select 'domestic help' from drop down list)
You could ask friends or neighbours locally for recommendations or check your local church or parish newsletter.
|Financial Advisors (incl. for care planning)|
|Sheltered Housing schemes||
HousingCare.org - database of sheltered housing (select 'Housing' and type in postcode)
Did you know many rented sheltered housing schemes are applied for through local council housing registers?
|Support for self-funders of care packages and finding a personal assistant||Wiltshire Centre for Independent Living|
|Furniture / bulky item reuse and collection||Wiltshire Council large item collection (also lists charities that collect furniture and other items)|
|Wiltshire Council||Tel: 0300 456 0100 Your Care Your Support (Wiltshire)|
|Wiltshire Council Adult Social Care team||Tel: 0300 456 0111 Email: AdviceandContact@wiltshire.gov.uk|
|Swindon Borough Council||Tel: 01793 445500 My Care My Support (Swindon)|
|Swindon Council Adult Social Care team||Tel: 0800 085 6666 Email: firstname.lastname@example.org|
Home Maintenance, Energy and Security
Bobby Van Tel: 01380 861155
Offer free home security checks across Wiltshire for older people and those who are otherwise vulnerable or disadvantaged.
Handihelp service from Medequip Tel: 01249 815052
Provides advice and charged-for practical support across Wiltshire (excluding Swindon) to help you to enjoy an independent life in your own home, including a competitively priced handyperson service.
Royal British Legion Handy Van (Swindon only) Tel: 0808 802 8080
Free help in Swindon for ex-Service people and their families with small household repairs and minor adaptations.
Wiltshire and Dorset Fire Service Tel: 0800 038 2323
Offer free 'Safe and Well' home visits across Wiltshire to help you keep safe and healthy at home. Can check and fit smoke alarms where required.
Help with energy and winter warmth
Spread the Warmth leaflet - Age UK Wiltshire - information on local and national schemes relating to improving energy efficiency, extra money for heating costs and energy saving advice.
Trades and Services
Don't forget to read our "Choosing a Reputable Trader Guide" Download or print our "Choosing a Reputable Trader" guide
|List / Service||Suggested Searches|
|Builders and DIY (also see 'Home Maintenance' above)||Federation of Master Builders|
|Electricians||NICEIC register of electricians|
|Gardening Services||The Gardeners Guild|
|Painters and Decorators||The Painting and Decorating Association|
|Plumbers (Heating engineers)||Find an APHC Installer|
Travel and Transport
This organisation also has information on accessible leisure, tourism and holiday opportunities.
Blue Badge Scheme
A concessionary parking scheme for people with severe mobility problems. Available from your local authority:
Concessionary Bus Pass and Taxi Vouchers schemes
A concessionary travel scheme for older people and people with significant mobility problems. Availble from your local authority:
Help for planning a journey in Wiltshire by car, bus, train and walking, including bus times and details of bus companies.
List of local voluntary groups in Wiltshire that provide transport for people who struggle to get out and about e.g. getting to medical appointments - most towns have a scheme.
Akcess operate not-for-profit assisted and wheelchair passenger transport
Non-Emergency Patient Transport (NEPTS) for those that require transport to/from hospital and are unable to get there themselves. Eligiblity criteria is set by the government and based on whether someone's medical condition prevents them from travelling by any other means.
The Research Institute for Disabled Customers have a number of useful guides regarding motoring with a disability, travelling with scooters, choosing and using an adapted vehicle.
Can't find what you are looking for?
If you are looking for a trader in your local area and you can't find what you're looking for you could try the following:
- Word of mouth is often a good source of local information - friends, family or a neighbour may be able to recommend something from their own experiences.
- If you are looking for a trader, you can try looking on the TrustMark government-endorsed tool to find tradespeople or Trading Standards - Buy With Confidence which is endorsed by local Trading Standards departments. You will need to put in your location and the type of trade you require.
- Town, parish and church newsletters or magazines often have current information about local traders and services - you can find online links to some of them in our list here: Town, parish and church newsletters
- Yell.com, Dentons.net are information sources for many types of local businesses but are not checked or endorsed.