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We recognise that sometimes the biggest battle is knowing where to start looking for the information you need.

We have gathered together information about the trades, services and organisations we get asked about most often - to help you make informed decisions.

Choosing a Reputable Trader

We strongly suggest that you read our Choosing a Reputable Trader Guide when making any selections or decisions. You can view and download this below.

Download or print our "Choosing a Reputable Trader" guide

Find a trade or service

We have collated a list of searches and links below for a variety of trades, services and organisations.

  • Click on a heading to expand it and show the lists under that category.
  • Each individual trade or service will have a matching link that will take you to the named website/document
  • On clicking the link you will be taken to that external website where you can enter details, such as your postcode, to search for a trade or service near you.
  • Some of the searches have pre-loaded results; you can refine the search to match your location.
  • For some searches you will need to click on individual results to obtain full contact details.
  • You can usually print, email or download most search results.

If you have trouble using the list of searches and links below then please contact us and we will try to provide the information another way.

Age UK produce a range of useful information guides and factsheets and we have suggested some relevant ones for each category.


The results that are produced by the following searches are for information only. Age UK Wiltshire does not recommend any of the trades or services that will appear in the searches below, nor do we recommend the search providers. If you follow a link you will be taken to an external website, the content of which Age UK Wiltshire is not responsible for. Please refer to our Privacy Policy for more details.

Aids, Equipment and Technology

You are entitled to reqest a free assessment of your needs from your local authority which may result in you being provided with some aids and equipment for free. Please contact:

Alternatively you may wish to purchase aids and equipment privately from a local service below.

List / Service Suggested Search or Link 
Free impartial advice, information and training on equipment for independent living

Independent Living Centre- Semington Tel: 01380 871007 (by appointment only, to try out large variety of aids /equipment with occupational therapist support)

Disabled Living Foundation 


Mobility aids, wheelchair and equipment for hire or purchase

Independent Living Centre - Semington maintain list of local retailers offering equipment for hire or purchase and '2nd hand equipment list'

Red Cross Mobility Aids for Hire 

Handyperson / Home Improvement Agency service from Medequip Tel: 01249 815052

NHS Wheelchair service

Does your town operate a 'Shopmobility' scheme?

Hearing and Vision aids for hire or purchase

Wiltshire Council Hearing and Vision team

Swindon Council Hearing and Vision team

Wiltshire Sight

Free IT and computer training


Learn My Way (online training) 

Have you asked at your library?

Local U3As may have an IT club

Stairlift providers for hire or purchase Download our info sheet 
Personal alarm / lifeline providers Download our info sheet 
Attendance Allowance A non-means-tested benefit from the government to help with the extra costs of having a long-term health problem or disability. This could be put towards purchasing of aids, equipment or services. 

All Age UK guides and factsheets - guides on adapting your home, getting help at home, internet security and Attendance Allowance.

Health and Wellbeing

List / Service Suggested Search or Link  
Chiropodist/ Podiatrist (incl. home visits) The College of Podiatry Tel: 020 7234 8620 Have you asked your GP if you qualify for free NHS podiatry services?
Dentists - NHS practices NHS Choices  
Dentists- Mobile / Home visiting NHS Community Dental Service   
Hairdressers- Mobile / Home visiting  
Hot and frozen meal providers Download our list  
Opticians- Mobile / Home visiting  Have you asked your usual optician if they offer home visits? 
Shopping options and services Download our list  
Local lunch clubs, social opportunities and groups Age UK Wiltshire's Clubs and Groups search page  

All Age UK guides and factsheets - guides on healthy living, advice for carers and staying steady.

Housing and Care

List / Service Suggested Search or Link
Almshouses The Almshouse Association
Care homes Care Quality Commission
Domiciliary care agencies Care Quality Commission Wiltshire Council Care Services Directory
Domestic help agencies (select 'domestic help' from drop down list)

Wiltshire Council Care Services Directory

Financial Advisors for care planning The Society of Later Life Advisers  
Sheltered Housing schemes

Did you know many rented sheltered housing schemes are applied for through local council housing registers?

Homes4Wiltshire (Wiltshire Council housing register)

Swindon HomeBid (Swindon Council housing register)

Support for self-funders of care packages and finding a personal assistant Wiltshire Centre for Independent Living  
Furniture / bulky item reuse and collection Wiltshire Council large item collection (also lists charities that collect furniture and other items)  

All Age UK guides and factsheets - guides on housing options, care homes, hospital stays, finding sheltered housing and getting help at home.

Local Authorities

Wiltshire Council    Tel: 0300 456 0100             Your Care Your Support (Wiltshire)
Wiltshire Council Adult Social Care team Tel: 0300 456 0111       Email:
Swindon Borough Council   Tel: 01793 445500              My Care My Support (Swindon)
Swindon Council Adult Social Care team Tel: 0800 085 6666       Email:

Home Maintenance, Energy and Security


Bobby Van    Tel: 01380 861155

Offer free home security checks across Wiltshire for older people and those who are otherwise vulnerable or disadvantaged.

Handyperson service from Medequip   Tel: 01249 815052

Provides advice and charged-for practical support across Wiltshire (excluding Swindon) to help you to enjoy an independent life in your own home, including a competitively priced handyperson service.

Royal British Legion Handy Van (Swindon only)   Tel: 0808 802 8080

Free help in Swindon for ex-Service people and their families with small household repairs and minor adaptations.

Wiltshire and Dorset Fire Service   Tel: 0800 038 2323

Offer free 'Safe and Well' home visits across Wiltshire to help you keep safe and healthy at home. Can check and fit smoke alarms where required.

Download our Spread the Warmth leaflet for information on local and national schemes relating to improving energy efficiency, extra money for heating costs and energy saving advice.

All Age UK guides and factsheets - guides on saving energy, winter warmth and home safety.

Trades and Services

Don't forget to read our "Choosing a Reputable Trader Guide" when making any decisions.

List / Service Suggested Searches
Builders and DIY (for handyperson also see Home Maintenance above) Federation of Master Builders Institute of Carpenters  
Domestic Appliance Repairs    
Electricians Registered Competent Persons - Electricians Federation of Master Builders  
Gardening Services The Gardeners Guild  
Painters and Decorators The Painting and Decorating Association  
Plumbers and Heating Engineers Find an APHC Installer Federation of Master Builders  
TV and Video Repairs    

Travel and Transport


Accessible Countryside for Everyone- list of disabled friendly taxis in Wiltshire

This organisation also has information on accessible leisure, tourism and holiday opportunities.


Blue Badge Scheme

A concessionary parking scheme for people with severe mobility problems. Available from your local authority:

Wiltshire Council    Tel: 01225 713002          Swindon Borough Council Tel: 01793 445500


Concessionary Bus Pass and Taxi Vouchers schemes

A concessionary travel scheme for older people and people with severe mobility problems. Availble from your local authority:

Wiltshire Council Tel: 0300 456 0100            Swindon Borough Council Tel: 01793 445500


Connecting Wiltshire 

Help for planning a journey in Wiltshire by car, bus, train and walking, including bus times and details of bus companies.

The main bus companies in Wiltshire are First bus, Stagecoach, FaresaverSalisbury Reds


Local Community Transport, Dial-a-Ride and LINK Schemes 

List of local voluntary groups in Wiltshire that provide transport for people who struggle to get out and about e.g. getting to medical appointments - most towns have a scheme.

Akcess operate not-for-profit assisted and wheelchair passenger transport


Non Emergency Patient Transport to hospital

Non-Emergency Patient Transport (NEPTS) for those that require transport to/from hospital and are unable to get there themselves. Eligiblity criteria is set by the government and based on whether someone's medical condition prevents them from travelling by any other means.



The Research Institute for Disabled Customers have a number of useful guides regarding motoring with a disability, travelling with scooters, choosing and using an adapted vehicle.


Can't find what you are looking for?

If you are looking for a trader in your local area and you can't find what you're looking for you could try the following:

  • Word of mouth is often a good source of local information - friends, family or a neighbour may be able to recommend something from their own experiences.
  • If you are looking for a trader, you can try looking on the TrustMark government-endorsed tool to find tradespeople or Trading Standards - Buy With Confidence which is endorsed by local Trading Standards departments. You will need to put in your location and the type of trade you require.
  •, are information sources for many types of local businesses but are not checked or endorsed.
  • Town, parish and church newsletters often have current information about local services - you can find online links to some of them in our list here: Town, parish and church newsletters
  • Your local church, post office or news agent notice boards may have information about local activities and people offering services.