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Ask Us Wirral is the Information & Advice Service for Wirral residents
that is delivered in partnership between Citizens Advice Wirral,
Age UK Wirral, Wirral Change and Wirral Mencap.
Ask Us Wirral is a single point of access to information and advice via a
bespoke website, email, phone or face to face appointments, including
at GP surgeries and other locations. There are also home visiting
appointments available.
Issues that Ask Us Wirral can help with include:
Benefits Housing Later Life
Care services Education Debt
Laws & rights Relationships Consumer
Work Healthcare
The service is easy to access via www.askuswirral.org.uk or
call us on 0300 3300111.
Our Communications Hubs at Wirral Point, Birkenhead and
Citizens Advice Wirral, Wallasey are open 5 days per week,
with access to freephones, the internet and wi-fi.

Ask Us WirralAsk Us Wirral is the Information & Advice Service for Wirral residents that is delivered in partnership between Citizens Advice Wirral, Age UK Wirral, Wirral Change and Wirral Mencap.

Ask Us Wirral is a single point of access to information and advice via our website, email, phone or face to face appointments, including at GP surgeries and other locations. There are also home visiting appointments available.

Issues that Ask Us Wirral can help with include:

Benefits,Housing, Later Life, Care services, Education, Debt, Laws & rights,  Relationships, Consumer, Work, Healthcare

The service is easy to access via www.askuswirral.org.uk or call us on 0300 3300111. 

Our Communications Hubs at Wirral Point, Birkenhead and Citizens Advice Wirral, Wallasey are open 5 days per week, with access to freephones, the internet and wi-fi.

Benefits and Entitlements

Benefits & Advice

Are you confident that you're receiving all of the income, benefits and entitlements available to help you?
Each year up to £5.5 billion in Pension Credit, Housing Benefit and Council Tax Benefit goes unclaimed by older people.  Let us help make life easier!
There are 1.6 million people in later life living in poverty.  This is why we have a service for people in Wirral to encourage and help them to claim their entitlements.  We know that over a million older people who are entitled to Pension Credit are not claiming it - this could mean that they are not receiving an extra £1,700 a year each that they should be getting.  Many people do not realise that there are also benefits and entitlements that are not means-tested that they could be receiving.


Are you confident that you're receiving all of the income, benefits and entitlements available to help you?  Each year up to £5.5 billion in Pension Credit, Housing Benefit and Council Tax Benefit goes unclaimed by older people.  Let us help make life easier!

There are 1.6 million people in later life living in poverty.  This is why we have a service for people in Wirral to encourage and help them to claim their entitlements.

Over a million older people who are entitled to Pension Credit are not claiming it - this could mean that they are not receiving an extra £1,700 a year each that they should be getting.  Many people do not realise that there are also benefits and entitlements that are not means-tested that they could be receiving.

Our Income Advisors can help people aged 50+ check their entitlement and help you to claim if you are not getting everything you are entitled to.  Last year alone our service helped people in Wirral claim a total of £3 million extra in benefits.

We can also help you secure extra money from a range of charitable trusts and benevolent funds.

Call the Welfare Benefits Team on0300 33 00 111 for an appointment*

*Subject to staffing levels.

Volunteer with Ask Us Wirral

Without our trained volunteer advisers we couldn't continue to meet the demand for advice.