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The new force combining Age Concern logo & Help the Aged logo

Travel Insurance

Grandad and child with kite by beach

Age UK Travel Insurance will be launched later in the autumn,but until then you can buy Age Concern Travel Insurance and enjoy all the same benefits and great customer service.

Tailored for your needs

Age Concern Travel Insurance has no upper age limit and you can cover your pre-existing medical conditions wherever possible^^. Choose a Single Trip policy, or an Annual Multi-trip policy if you are a regular traveller.
Age UK force combining Age Concern and Help the Aged

Enjoy your holiday with the peace of mind that you have chosen the right cover.

Age Concern Travel Insurance offers you:

  • 24-hour emergency medical assistance
  • Cover for loss of deposit and cancellation charges.
  • Winter sports cover up to 17 days (Annual Multi-trip)
  • Cover for financial failure of the Tour Operator, travel or accommodation provider - not usually found on many other policies
  • 14-day money back guarantee - so you pay nothing if you change your mind†  
  • Free Pre-Travel Advice Line for advice on visas, passports, inoculations, time zones, bank opening hours, local holidays, motoring restrictions and other holiday concerns 
  • Free cover for children under 18^

Age Concern Travel Insurance is provided by Fortis Insurance Limited.

How to buy


opens link in new window Buy online from Fortis Insurance Limited

Call 0845 600 3348*

Lines are open 8am-8pm Monday to Friday, 9am-5pm Saturday
Calls may be recorded.

Visit your local trading Age Concern or Age UK office**

to talk to someone face to face

opens link in new window Download the Travel Insurance brochure (PDF 230.72 KB)

^^Subject to medical screening and acceptance by Underwriters.  

† A refund of premium is only available for a Single Trip Policy if the period from the date of issue of the policy to your scheduled return date home is greater than 28 days.

^ Free cover for children is subject to them being covered under the same policy as an insured adult and subject to underwriting acceptance and policy terms and conditions.

* If you call 0845 for travel insurance, you will be dealing with Fortis Insurance Limited, which provides and manages Age Concern Travel Insurance.

** Not all Age Concern/Age UKs offer all of Age Concern products. Please check (by telephoning your local office) before arranging a visit. Many Age Concerns are changing their name to Age UK.

If you contact an Age Concern/Age UK office, you will be dealing with an Appointed Representative of Age Concern Enterprises Limited (ACEnt), 207-221 Pentonville Road, London N1 9UZ.

ACEnt is authorised and regulated by the Financial Services Authority for Insurance mediation and Fortis Insurance Limited is authorised and regulated by the Financial Services Authority. Age Concern Enterprises Limited and Fortis Insurance Limited are not in the same group of companies.

Medical exclusions may apply and acceptance is not guaranteed. Terms, conditions and exclusions apply to this insurance.

Ref: T593V10APR10

See information relating to Scotland, Wales or Northern Ireland
Call to buy Age Concern Travel Insurance:
0845 600 3348*

How to buy


opens link in new window Buy online from Fortis Insurance Limited

• Call for a quote now

0845 600 3348*

(Lines are open 8am-8pm Monday to Friday
9am-5pm Saturday)
Calls may be recorded

Visit your local trading Age Concern or Age UK office**

Buy online


Get a quote
from Fortis Insurance Limited

Useful information to download

  • Travel Insurance brochure

     

  • View all downloads
    Help with downloads

    Downloads

    What is a download?

    A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

    What is a PDF?

    PDF stands for ‘portable document format’.

    Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have got their computer set up).

    How do I download a PDF?

    Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

    How do I install Adobe Acrobat Reader?

    The process is quite straightforward and is free.

    1. Go to opens link in new window http://get.adobe.com/uk/reader/
    2. Click ‘Download’.
    3. Wait for the window to offer you the option to ‘Run’, then choose this option.
    4. Click ‘Next’.
    5. Click ‘Install’
    6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

    How do I change a download?

    PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.

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    Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

    Close the browser window to return to the Age UK website.

    Can my screen reader read PDF downloads?

    We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.

    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

    • Read the document: Shift +Ctrl+Y
    • Read the open page only: Shift +Ctrl+V
    • Read to the end of the document: Shift+Ctrl+B
    • Pause: Shift+Ctrl+C
    • Stop Shift+Ctrl+E

    You can also convert a PDF into a web page by following these steps:

    • Copy the URL (web address) of the document (right-click on the link and select ‘Save target as’ or ‘Copy link’).
    • Open the Adobe online conversion tool in your browser and paste the URL into the URL box.
    • Tick the HTML box on the Format option and click ‘Convert’.

    You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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