Information and advice

Age Cymru Powys provide a free, confidential information and advice service for older people and their families living in Powys.

Our experienced, friendly advisers offer information and advice on a wide range of topics including welfare benefits, housing options, community care, consumer issues and local services and support. We work with lots of agencies and charities. 

We know that the benefits system can be complicated and difficult to understand. Our Information and Advice team are here to help. We can complete a benefits check for you to make sure you're getting the benefits you're entitled to and provide assistance with completing forms.

Forms we can help with 

Attendance Allowance



Pension Credit


Blue Badge Form

Opening times

You can access this service by contacting your nearest office or drop in to our information centres.

Newtown Office Parkers Lane, Newtown, SY16 2LT on a Monday, Tuesday, Thursday or Friday morning, 9am to 12.30pm.

Llandrindod Wells Office Marlow, Off Middleton Street, Llandrindod Wells, LD1 5DH Wednesday 9.30 to 12-30pm 

You can also visit our advisers at one of our community outreach locations in Brecon, Bronllys, Builth Wells, Presteigne, Welshpool, Newtown and Llansantffraidd. Please contact us for dates and times.

Home visits can be made for service uers unable to attend the office. If you require one of these please get in touch.

Contact us

Newtown Office

Telephone: 01686 623707 or send us an email

Llandrindod Office

Telephone: 01597 825908 or send us an email 

If your enquiry is outside these times, you can leave a message on our answer machine and we will call you back or you can contact the national Age Cymru Advice Line on 08000 223 444.

Find out more about us

Our services

About Age Cymru Powys