Providing free, independent information and advice for people over 50 and their carers with a range of information covering general advice, local services, money and benefits.
We offer advice and support in a variety of areas:
- Pension age benefits
- Pension age benefit checks
- Carers benefits
- Form filling (e.g. Attendance Allowance, Pension Credit, Blue Badge applications)
- Local services
- Understanding documents
- Providing factsheets and guides
- General advice
Help with general information such as housing enquires, local services and if any specialist help is needed we can connect you with other organisations who can support you.
We can dispel myths around who is entitled to claim benefits. Benefits rates change annually as can people's finances and circumstances, so it's worth checking eligibility. It's really easy for us to check if you are eligible and the additional weekly income can make a big difference to your life.
We complete benefit claim forms / Blue Badge Forms and health forms by appointment. Age UK Oldham's advisers have obtained Alternative Office status from the Department of Work and Pensions. This speeds up the claims process as we can complete paperwork and check important identification documents. This service is only available via a scheduled appointment – please ensure you contact the department using the details below.
Accessing this service
Please note: Due to the current Coronavirus crisis there is a change to our normal service delivery as follows:
The telephone advice line is manned by an experienced advisor Monday - Friday from 9.00 – 12.30 pm each weekday and staff conduct pre-arranged telephone appointments from 1.00 – 4.30 each weekday.
If you are ringing after 12.30 or if the line is busy when you call - please leave your name and number and one of our experienced staff will return your call as soon as is possible (usually within 24 hours during the week / weekend calls returned the following Monday) unless the call is deemed to be urgent.
Face to face drop in service at our offices, hospital ward, home visits and outreach visits have temporarily been suspended in light of the current Coronavirus crisis. These visits will be resumed as soon as is possible and when safe to do so.
Outside of our opening hours and at weekend the Age UK National Telephone Advice Line on 0800 055 6112 can be contacted which provides free, independent advice 365 days per year. Every day the telephone lines are open from 8 a.m. - 7 p.m., including bank holidays.
For any other Age UK Oldham general enquiries including emergency shopping and meal provision – please contact 0161 633 0213 the general switchboard which will be open from 9.00 – 4.30 pm each day.
To access welfare benefits information or form completion please complete our referral form.
Telephone: 0161 622 9333 / 9312
We apologise for any inconvenience these changes may cause. If you have any difficulty you can contact:
Carol Richards, Care & Support Services Manager – 0161 622 9313 Mobile number: 07944 131182.