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Providing free, independent information and advice for people over 50 and their carers with a range of information covering general advice, local services, money and benefits.

We offer advice and support in a variety of areas:

  • Pension age benefits
  • Benefit checks
  • Form filling (e.g. Attendance Allowance, Pension Credit, Blue Badge applications)
  • Local services
  • Understanding documents
  • Providing factsheets and guides
  • General advice


Help with general information such as housing enquires, local services and if any specialist help is needed we can connect you with other organisations who can support you.

Benefit awareness

We can dispel myths around who is entitled to claim benefits. Benefits rates change annually as can people's finances and circumstances, so it's worth checking eligibility. It's really easy for us to check if you are eligible and the additional weekly income can make a big difference to your life. 

Form completion

We complete benefit claim forms by appointment. Age UK Oldham's advisers have obtained Alternative Office status from the Department of Work and Pensions. This speeds up the claims process as we can complete paperwork and check important identification documents without sending them through the post. 

Appointments for form completion can be made on Mondays, Tuesdays, Wednesdays and Thursdays.

Accessing this service

We have lots of ways you can access this service, making it easy to get help and support:

  • Drop-in service
  • One-to-one appointment at our office
  • Telephone consultations
  • Home or hospital visits

To access welfare benefits information or form completion please complete our referral form.

Benefits referral form (PDF)

Benefits referral form (Word document)


As from Monday the 17th September 2018 this office will now be open from 9:00 am until 1.00 pm each day from Monday to Friday for the informal drop in services.  

Telephone access to individual services listed below will continue to be available each day from Monday - Friday from 9.00 am until 4.30 pm. 

This change in our opening times for the drop in service will not affect any scheduled pre booked appointments for any of the services which will continue to be available from 9.00 am until 4.30 pm Monday to Friday.  

Outside of our opening hours you can contact the service or services directly on the telephone numbers below:

Information and Advice Service:                                   0161 622 9333

Choosing the Right Care & Support Service:              0161 622 9314

Dementia Information & Support Service:                   0161 622 9309

Dementia Carers Assessment Service:                       0161 622 9309 / 9312

If the telephone lines are busy, please leave your name and contact details and staff will call you back.

 We apologise for any inconvenience this may cause.  If you have any difficulty you can contact: 0161 622 9313, Care & Support Services Manager.

Age UK Oldham Information, Advice and Support Centre,
10 Church Lane, Oldham, Greater Manchester, OL1 3AN.

If your query is urgent and outside our office hours, you can contact the Age UK free Advice Line between 8:00am and 7:00pm each day on 0800 169 65 65.

Further information