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The new force combining Age Concern logo & Help the Aged logo

Personal Alarms

A personal alarm.

The Age UK^ Personal Alarm gives you independence and your family peace of mind. It offers help on hand 24 hours a day.

The alarm pendant can be worn around the neck or as a wrist band. When you press the red button, it connects 24 hours a day to our dedicated call centre. So if there is an emergency or you have a fall, you can get help quickly.

The alarm works in the home or in the garden, leaving you free to get on with your life.

opens link in new window Get more info on our service, or book a no-obligation demonstration

Age UK Personal Alarm Service

Call 0800 011 3846 to book a no obligation demonstration with one of our local installers. Save £80 by buying online and set up with Easy-Connect.
Age UK logo

Why choose us?

  • 24 hours a day emergency response centre
  • No obligation demonstration in your own home
  • Installation and on site maintenance within 48 hours
  • Delivery within 3 days when you order online
  • National Service*
  • Net profits go back to the charity

How to buy

Call free phone on 0800 011 3846

and book a no obligation demonstration with one of our location installers. Lines are open 9am-5pm, Monday to Friday.

opens link in new window Buy online

and set up the unit yourself with Easy-Connect, saving you £80 on the initial fee.

Demonstration is not available if you buy online.

Visit your local Age UK or Age Concern office**

to talk to someone face-to-face.

How it works

  1. Press the button on your pendant or wristband.
  2. The alarm base unit by your phone will connect you immediately to Age UK's 24 hour emergency response centre.
  3. An operator will take your call and confirm that help is on the way - either contacting your nominated key holder or the emergency services if you need them.

^ Age UK is a trading name of Aid-Call Limited and a registered trademark. The use of the name and logo Age UK is done so under licence agreement between Age UK and Aid-Call Limited. (A commercial arm of Age UK). Where we use the words "we" or "our" it refers to Aid-Call Limited.
* In Scotland only the Easy - connect service is available
** Not all Age UKs/Age Concerns offer all products. Please check (by telephoning your local office) before arranging a visit.

Aid-Call Limited is registered in England and Wales No: 1488490, VAT NO : 710 384 366, and registered office: Tavis House 1-6 Tavistock Square, London WC1H 9NA. Aid-Call Limited is a wholly owned subsidiary of Age UK (registered charity number 11287267 and registered company number 06825798) and donates its net profits to Age UK. Age UK is a registered trademark: the use of the name and logo by Aid- Call Limited is done under licence agreement between Age UK and Aid-Call Limited.

Ref: A1563V7AUG11

Your Age UK

Set your location to see what Age UK offers in your local area.

Call to buy Age UK Personal Alarms:
0800 011 3846

Buy online

from Age UK Personal Alarms

Find out more

For more information

 

Request a brochure

Useful information to download

  • Our Home safety checker leaflet will help you identify and resolve any possible safety risks, helping prevent accidents around the home.
  • Help with Downloads

    Downloads

    What is a download?

    A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

    What is a PDF?

    PDF stands for ‘portable document format’.

    Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

    How do I download a PDF?

    Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

    How do I install Adobe Acrobat Reader?

    The process is quite straightforward and is free.

    1. Go to opens link in new window http://get.adobe.com/uk/reader/
    2. Click ‘Download’.
    3. Wait for the window to offer you the option to ‘Run’, then choose this option.
    4. Click ‘Next’.
    5. Click ‘Install’
    6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

    How do I change a download?

    PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.

    How do I print or save a download?

    Downloads will open on your computer in a new browser window.

    Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

    Close the browser window to return to the Age UK website.

    Can my screen reader read PDF downloads?

    We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.

    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

    • Read the document: Shift +Ctrl+Y
    • Read the open page only: Shift +Ctrl+V
    • Read to the end of the document: Shift+Ctrl+B
    • Pause: Shift+Ctrl+C
    • Stop Shift+Ctrl+E

    You can also convert a PDF into a web page by following these steps:

    • Copy the URL (web address) of the document (right-click on the link and select ‘Save target as’ or ‘Copy link’).
    • Open the Adobe online conversion tool in your browser and paste the URL into the URL box.
    • Tick the HTML box on the Format option and click ‘Convert’.

    You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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