Going into hospital

older lady sitting with daughters

Going into hospital can be a difficult time both for you and your family but it can make the experience less stressful if you know what should happen to ensure the right support is in place when you are ready to leave.

Our guide will help you understand how planned and emergency admissions are handled, the quality of care you can expect and how your discharge will be handled.

Our factsheet goes into more detail and looks at how your discharge following NHS treatment should be managed and looks at the care and support decisions you may be asked to make. Similar processes should be followed regardless of whether you were admitted as an emergency or for planned treatment.

It looks at:

  • the process that should be followed to identify your needs and the needs of family and friends who provide regular care for you, so you get the right help and support
  • intermediate care services that may be offered to promote further recovery after you leave hospital 
  • deciding whether you can return home or will need alternative accommodation
  • NHS and social services to support you at home or if you need care home accommodation
  • drawing up a care plan explaining the services you need
  • deciding whether you should pay towards cost of services
  • monitoring your needs and the adequacy of your care package
  • what you can do if you are unhappy with the care and support you receive

opens link in new window Download the Going into hospital information guide

opens link in new window Download the Hospital discharge arrangements factsheet (PDF 284 KB)

opens link in new window Download the NHS-produced guide, My roles and responsiblities: Helping to improve my recovery (PDF 1 MB)

We are grateful for the generous support of Dr Naim Dangoor CBE
and The Exilarch's Foundation

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Useful information to download

  • Information guide about going into hospital, your care and discharge arrangements.

  • Detailed factsheet on hospital discharge arrangements.

  • Detailed factsheet on intermediate care.

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