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Winter Fuel Payment or Winter Fuel Allowance is an annual payment to help with heating costs, made to households with someone over Pension Credit age. It is worth up to £300.
You will normally receive £200 if you are under 80, and £300 if you are 80 or over. You will usually get less if you live with other people who also qualify.
In winter 2013-14, you will be eligible if you are born before 6 January 1952 (the date changes every year).
One major exception is if - throughout the week of 16 to 22 September 2013 - you lived in a care home for the previous 12 weeks and got Pension Credit.
You only need to claim once. After this, you should get it automatically each year, as long as your circumstances do not change.
The payment is made directly into your bank account in November or December.
If you don't receive your payment, call the Winter Fuel Payments Helpline on 0845 915 1515.
This is a payment made to eligible people when the weather is very cold.
You get £25 a week when the average temperature has been‚ or is expected to be‚ 0°C or below for 7 days in a row (between 1 November and 31 March).
You will automatically receive the payment, if you get Pension Credit or certain other means-tested benefits.
There's no need to apply for this - if you're eligible, then you'll receive the payment automatically.
If, however, you don't get a payment and think you're due one, contact your pension centre.
Julie Banks talks to Age UK’s Ashley Morgan about the benefits you could be claiming over the Winter months.
Find more features in the "Money " category
Download the guide Winter wrapped up (PDF 793 KB)
Download the guide More money in your pocket: a guide to claiming benefits for people over pension age (PDF 3 MB)
Download the guide Claiming benefits: a guide for people of working age (PDF 1 MB)
Download the factsheet Help with heating costs factsheet (PDF 205 KB)
Email your MP to ask them to support mandatory social tariffs. Email your friends and family and ask them to join our campaign against fuel poverty.
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A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.
PDF stands for ‘portable document format’.
Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).
Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.
The process is quite straightforward and is free.
PDFs cannot be changed.
Downloads will open on your computer in a new browser window.
Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.
Close the browser window to return to the Age UK website.
We have made every effort to make our PDFs accessible to screen readers. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that accessibility options are included in your version of the programme.
You can use Adobe Reader to read a PDF out loud with the following shortcut keys:
You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.
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