You have to fill out an online claim form on GOV.UK. If you need help filling out the form, call the Universal Credit helpline on 0345 600 0723 (or textphone 0345 600 0743).Your online claim will be followed by a face-to-face interview.
If you don’t feel confident about claiming online, ask your local Age UK for help or call Age UK Advice on 0800 169 65 65.
When you make a claim you will have to agree to certain conditions in return for your benefit. This is called a Claimant Commitment and will depend on your health, your responsibilities, and your circumstances. If you don’t meet the conditions, your benefit may be reduced.