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What is a smart meter?

Smart meters are a new type of energy meter being offered to every household in England, Wales and Scotland. You don’t have to pay to have a smart meter installed.

Smart meters record exactly how much gas or electricity you use and automatically send regular readings to your energy company. This means you won’t have to take meter readings any more and should get accurate bills (although it’s still a good idea to check that your bills match the amount of energy you’ve used).

Smart meters come with a small, easy-to-use device (known as an in-home display unit), which sits in your home and allows you to see how much energy you’re using in kilowatt hours (kWh) and how much it’s costing you in pounds and pence.

Every home will be offered a smart meter by 2020. When you can get one installed depends on your supplier’s plans, where you live and what type of meter you have. If you’re interested in getting a smart meter, check with your supplier about what would happen if you wanted to switch to a different deal.

Find out more

For more information, please download the information leaflet, or visit the Smart Energy GB website.

Further information


Our Information guides are short and easy to digest, giving a comprehensive overview of the relevant topic. Factsheets are longer with more detail, and are aimed at professionals.

You can download other guides in our series from publications

For more information: Call Age UK Advice: 0800 678 1174

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