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Our services

At Age UK Norwich we're dedicated to making Norwich an Age Friendly City. Our services start for anyone aged 50+ living in greater Norwich.

Make a Referral

If you're a professional healthcare worker, you can make a referral using VERA - our chatbot, Norfolk Community Advice Network (NCAN) system or Active NoW. Alternatively, calls or email us.

Make a referral

A Guide to Our Services

Find out more about how we can help

View our Guide to Our Services

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Information & Advice

Age UK Norwich service

We can offer independent information and advice to give you or a loved one the support needed to overcome stress and worry.

Age UK Norwich

Health Coaching

Age UK Norwich service

Self-referrals are currently on hold due to our appointments being full. Please check back next month for availability.

If you are a Health and Social Care Professional looking to refer a client/patient, please scroll to the bottom of the page…

Age UK Norwich

OASIS (Older Adult Support Information Service)

Age UK Norwich service

The OASIS Service (Older Adult Support and Information Service) in Lowestoft is an Age UK Norwich initiative aimed at providing tailored support for adults aged 50+.

Clapham Road South

Befriending

Age UK Norwich service

Many people in Norwich live alone or experience loneliness in their lives. No one should feel alone if they don’t want to. We offer Telephone and Active Befriending to encourage connection and combat social isolation which will involve being matched…

Age UK Norwich

Hardship Support

Age UK Norwich service

Many clients present to us in times of extreme crisis, unable to feed themselves, heat their homes, or under threat of eviction and homelessness.

We are trusted referrers and as such have no need to supply bank statements when applying on…

Age UK Norwich

Complex Community Support

Age UK Norwich service

Referrals are currently on hold due to our appointments being full. Please check back next month for availability.

Our Community Support team offers solutions that can help you during periods of illness or injury, or to adjust to long-term…

Age UK Norwich

Home and bills

Age UK Norwich service

Our goal is to help you live safely and independently at home for longer. We provide support with household bills as well as information on home help, such as a gardener or someone to help with the shopping.

Age UK Norwich

Money and Welfare Rights

Age UK Norwich service

There's no need for financial concerns to be a constant source of worry. We provide clear, expert advice on what you're entitled to, including the benefits you might not have heard about.

We'll also help you make sense of the forms and…

Age UK Norwich

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Call us today on 01603 496333 or Ask Vera 24/7

Our team are here to help you between 10.00am and 4.00pm, Monday to Friday or ask VERA our virtual assistant 24/7. Please note, our office address is an admin office only, we do not take drop-ins or appointments at our office.