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itea and biscuits week 2012

itea and biscuits week is a nation-wide campaign dedicated to supporting people in later life to learn about the range of benefits that digital technology can offer. Hundreds of hands-on taster and information sessions will take place during the next campaign week, 17 - 23 September 2012.

itea and biscuits week success 2011

A big thank you to everyone who ran an event or volunteered during our last itea and biscuits week, 19 - 25 September 2011.

  • Over 7000 people in later life were introduced to the benefits of digital technologies during hands-on taster and information sessions.
  • 400 organisations hosted events - from local Age UKs and libraries, to Housing Associations, internet cafes and schools.
  • A total of 899 events took place around the UK.
  • Over 13,000 copies of Age UK information and advice booklets on how to make the most of the internet and internet security were distributed.
  • 71% of people were interested in learning more about technology after attending events during the week.

This year's campaign also saw great media exposure, with itea and biscuits week messaging featuring in 128 pieces, including articles in national publications such as The Telelgraph online, Yours Magazine, Choice Magazine and Prima.

Participant, Age UK Darlington

'I think it's brilliant. Attending the event gave me the confidence to go out and buy a computer'

Event holder, Age UK Oxfordshire

'It's a great way to raise awareness and get older people involved in computing. We have received very good feedback from our customers'

Read about events that took place during itea and biscuits week:

opens link in new window Skype, sponge cake and a Youtube sing along @ Torkington House - Ealing London (PDF, 305KB)

opens link in new window Connecting with family and friends via email @ Brighton and Hove Libraries (PDF, 180KB)

opens link in new window Mobile breakthroughs and online intro's @ Age UK Devon (PDF, 210KB)

opens link in new window Hobbies and interests online and answers to all your IT questions @ Llys Faen Retirement Scheme (PDF, 272KB)

Download lists of events that took place in the following nations:

England (PDF, 585KB)

opens link in new window Northern Ireland (PDF, 348KB)

opens link in new window Scotland (PDF, 198KB)

opens link in new window Wales (PDF, 200KB)

Continue to support people in later life to get the most out of digital technology:

Become a Digital Champion

Pledge to share your internet knowledge and help an older person enjoy the social benefits of being online.
couple at computer

Organise your own event at any time

Just because itea and biscuits week only takes place once a year, don’t let that stop you from running your own IT taster event whenever you want. Check out our learning resources and why not consider joining our Digital Inclusion Network?

To receive regular e-bulletin updates about Age UK's digital inclusion campaigns please email connectwithit@ageuk.org.uk.

itea and biscuits week partners

itea and biscuits week is a UK-wide campaign managed and delivered by Age UK in partnership with Age Scotland, Age Cymru and Age NI.

itea and biscuits Week is part of Connect with IT, a digital inclusion campaign organised by Age UK. The connect with IT programme was highly commended under the Race Online 2012: Reaching the Digitally Excluded category, of the 2010 UK CEED National eWell-being Awards.

Connect with ITUK CEED National eWellbeing Awards 2010

Your Age UK

Set your location to see what Age UK offers in your local area.

Age UK Advice:
0800 169 6565
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Donate a PC

If you've got an old PC at home, donate it at one of our shops and we can get an older person online for the first time.

Useful information to download

  • A practical guide to getting online.

  • Invaluable tips about how to stay safe while you're browsing the net.

  • A simple guide to buying a computer for beginners.

  • If you're new to the internet, start here.

  • All our downloads Help with downloads

    Downloads

    What is a download?

    A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

    What is a PDF?

    PDF stands for ‘portable document format’.

    Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

    How do I download a PDF?

    Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

    How do I install Adobe Acrobat Reader?

    The process is quite straightforward and is free.

    1. Go to opens link in new window http://get.adobe.com/uk/reader/
    2. Click ‘Download’.
    3. Wait for the window to offer you the option to ‘Run’, then choose this option.
    4. Click ‘Next’.
    5. Click ‘Install’
    6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

    How do I change a download?

    PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.

    How do I print or save a download?

    Downloads will open on your computer in a new browser window.

    Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

    Close the browser window to return to the Age UK website.

    Can my screen reader read PDF downloads?

    We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.

    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

    • Read the document: Shift +Ctrl+Y
    • Read the open page only: Shift +Ctrl+V
    • Read to the end of the document: Shift+Ctrl+B
    • Pause: Shift+Ctrl+C
    • Stop Shift+Ctrl+E

    You can also convert a PDF into a web page by following these steps:

    • Copy the URL (web address) of the document (right-click on the link and select ‘Save target as’ or ‘Copy link’).
    • Open the Adobe online conversion tool in your browser and paste the URL into the URL box.
    • Tick the HTML box on the Format option and click ‘Convert’.

    You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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