Technology & internet

EE National Techy Tea Party Day

On Tuesday 9 September, older people across the UK got to grips with the latest technology at EE’s National Techy Tea Party Day, in partnership with Age UK.

Highlights from the day

A-Z of computing

Read our quick and easy guide to all things computer and internet, written in plain English.
A couple on the computer
Woman at keyboard

Stay safe online

We look at 5 common online scams so you know how to stay alert and safe when using the internet.

Jan Tchamani and June Whitfield

Internet champion

Jan Tchamani, one of our joint internet champions, explains how the internet has changed her life.

Online at Home

Pauline Dale had never used a computer before, but at the age of 98 she’s proving it’s never too late to get online.
Pauline and Phil - Online at Home

Get more joy from your digital camera

The Wireless’ tech guru, Zoe Cunningham, shares some tips to help you get the most out of your new digital camera

More radio features

Get more joy from your digital camera
Two happy ladies looking at a computer

Get internet savvy

Our information will help you, or someone you know, get started online.

Two men at laptop

Computer courses

We offer computer training courses all year round, for beginners and beyond.

Chat on Gransnet

Now you're online, why not meet and talk to like-minded people about issues that matter to or interest you.
A couple on the computer
We are grateful for the generous support of Dr Naim Dangoor CBE
and The Exilarch's Foundation

Your Age UK

Set your location to see what Age UK offers in your local area.

Age UK Advice:
0800 169 6565

Useful information to download

All our downloads Help with downloads

Downloads

What is a download?

A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

What is a PDF?

PDF stands for ‘portable document format’.

Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

How do I download a PDF?

Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

How do I install Adobe Acrobat Reader?

The process is quite straightforward and is free.

  1. Go to http://get.adobe.com/uk/reader/
  2. Click ‘Download’.
  3. Wait for the window to offer you the option to ‘Run’, then choose this option.
  4. Click ‘Next’.
  5. Click ‘Install’
  6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

How do I change a download?

PDFs cannot be changed.

How do I print or save a download?

Downloads will open on your computer in a new browser window.

Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

Close the browser window to return to the Age UK website.

Can my screen reader read PDF downloads?

We have made every effort to make our PDFs accessible to screen readers. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that accessibility options are included in your version of the programme.

You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

  • Read the document: Shift +Ctrl+Y
  • Read the open page only: Shift +Ctrl+V
  • Read to the end of the document: Shift+Ctrl+B
  • Pause: Shift+Ctrl+C
  • Stop Shift+Ctrl+E

You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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