Technology & internet

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You may not realise it, but you already have the skills and intuition to stay safe online. Just apply the common sense you use every day.

You have a lifetime’s experience of judging character, weighing up whether an offer looks as if it’s good value and genuine, and dealing with cold callers at your door.

Staying safe online is all about learning how to apply these rules to the internet.

Staying safe online 

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Get internet savvy

Our information will help you, or someone you know, get started online.

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Age UK computer courses

We offer computer training courses all year round, for beginners and beyond.

A-Z of computing

Read our quick and easy guide to all things computer and internet, written in plain English.
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Vintage technology

We delve into the past with vintage dealer and expert Quentin Cox

More radio features

Vintage technology

Chat on Gransnet

Now you're online, why not meet and talk to like-minded people about issues that matter to or interest you.
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Your Age UK

Set your location to see what Age UK offers in your local area.

Age UK Advice:
0800 169 6565

Useful information to download

All our downloads Help with downloads

Downloads

What is a download?

A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

What is a PDF?

PDF stands for ‘portable document format’.

Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

How do I download a PDF?

Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

How do I install Adobe Acrobat Reader?

The process is quite straightforward and is free.

  1. Go to http://get.adobe.com/uk/reader/
  2. Click ‘Download’.
  3. Wait for the window to offer you the option to ‘Run’, then choose this option.
  4. Click ‘Next’.
  5. Click ‘Install’
  6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

How do I change a download?

PDFs cannot be changed.

How do I print or save a download?

Downloads will open on your computer in a new browser window.

Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

Close the browser window to return to the Age UK website.

Can my screen reader read PDF downloads?

We have made every effort to make our PDFs accessible to screen readers. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that accessibility options are included in your version of the programme.

You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

  • Read the document: Shift +Ctrl+Y
  • Read the open page only: Shift +Ctrl+V
  • Read to the end of the document: Shift+Ctrl+B
  • Pause: Shift+Ctrl+C
  • Stop Shift+Ctrl+E

You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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