Age UK Burton is a voluntary organisation committed to promoting the welfare of anyone over the age of 50 in Burton and East Staffordshire. 

Age UK Burton is dedicated to a policy of equality of opportunity, which respects the identity, rights, and value of each individual. Age UK Burton is positively committed to oppose all direct and indirect discrimination in the organisation against people on any grounds.

For the purposes of this Policy: ‘Service User’ is taken to mean a current Service User, or a member of the public, who is using, or has used our services; ‘Representative’ is taken to mean an individual who is representing our organisation, and for example could be a member of staff, befriender, or a volunteer.

The procedures set out below to ensure that Age UK Burton promotes equality and diversity in all areas of our activities, and seeks to overcome barriers to participation for all our employees, volunteers, trustees and services users.

This policy has been written in conjunction with:

  • The Sex Discrimination Act 1975
  • The Race Relations Act 1976
  • The Disability Discrimination Act 1995
  • Employment Equality (Sexual Orientation) Regulation 2003
  • Employment Equality (Religion of Belief) Regulations 2003
  • Age Discrimination Legislation – due October 2006
  • Employment, Social Affairs and Equal Opportunities directive, passed by the European Union.
And also with Age UK England’s Policy Papers, concerning:
  • The Human Rights Act
  • Age Discrimination
  • Minority Ethnic Elder’s Issues
  • End of Life Issues

The policy will be kept up to date, and to ensure this, it will be reviewed every year.



Age UK Burton declares its intention to work to promote equality of opportunity in employment practices, access to services, service provision, committee structure, committee membership and meetings, volunteer recruitment, selection and training. Age UK Burton will work to this policy and will monitor, review and evaluate its effectiveness.


Age UK Burton has a detailed community profile for East Staffordshire, which is taken from the information obtained by the 2001 Census. We also have detailed information on how East Staffs compares to the rest of the country, and the UK as a whole.


Service users

Age UK Burton is a voluntary organisation committed to promoting the welfare of anyone over the age of 50 in Burton and East Staffordshire. Our services are available to all individuals aged fifty or above, in the local area.



Recruitment of volunteers, staff and trustees will take place in accordance with this policy. In order to reach the wider community, a range of media sources will be used. Our commitment to Equal Opportunities will be displayed on all recruitment literature. Age UK Burton seeks to recruit personnel (staff/trustees/volunteers), at all levels, in order to reflect the wider community.



As part of the recruitment process, Age UK Burton provides all personnel (staff/trustees/volunteers) with an optional self-assessment survey. This document is confidential, although the data contained within it may be used by Age UK Burton to monitor the composition of personnel; and to compare this to the Community Profile. From the data held already, the Management Committee of Age UK Burton have a clear picture of their Personnel Profile, and how this compares to the wider Community of East Staffordshire, and to the UK as a whole.


Positive images

Age UK Burton recognises the importance of positive images of people actively involved in our activities, and strives to show such images in our publicity material. In addition, we ensure that this reflects the diversity of both the local, and wider community.


Local partnerships

Age UK Burton works in partnership with other community groups to target discrimination; to enhance best practise; and to avoid duplication of services.


Barriers to participation

Age UK Burton actively seeks to remove barriers to participation, and takes this into account when delivering services and planning events. Our building is accessible to those with mobility needs: All our services operate from the ground floor; the building has been fully adapted for wheelchair access, including toilet facilities.


Criminal Records Bureau (CRB) disclosure

Age UK Burton has a separate CRB Policy, which outlines that previous offenders are not necessarily precluded from our activities. Please see separate policy.



Age UK Burton is working towards Equality & Diversity training for all Staff, Volunteers and Trustees.



Age UK Burton will ensure that any individual who feels that they are not being treated in accordance with this policy will have their case heard under the agreed Grievance Procedure.