Comments, Complaints & Feedback

We welcome any feedback that you would like to provide to us about our work. By listening to your comments, we can use this to inform us of priority areas we can improve upon to deliver a better service.

No matter the nature of your feedback, please feel free to either contact us by completing the form below, or by using one of our alternative contact methods below.

Comments, Complaints, and Feedback can be provided via the following channels:

Online: Please fill in the submission form below

The more information you can provide us, the quicker we can respond. So if you can include the following information in your message, we would be most grateful:

- Your contact details
- What happened, and how you felt about it
- Where and when this happened
- Who or what was involved

By phone: Call us on 01872 266383

By email: Send an email to complaints@ageukcornwall.org.uk

By post: Write to us at Age UK Cornwall and the Isles of Scilly, Boscawen House, Chapel Hill, Truro. TR1 3BN

Once we receive your enquiry, we'll be in touch as quickly as possible - unfortunately, we can't get in touch with someone else at your request, so please provide only your own contact details.

Comments, Complaints, and Suggestions

First name

Last name

Please add your message here (maximum 1,500 characters)

Phone number

How would you like us to contact you? By email By phone I don't want to be contacted

We will use the information to contact you about your enquiry, nothing more.

By clicking on the 'SUBMIT' button and 'checking' a preferred contact method, you are giving your consent for Age UK Cornwall and the Isles of Scilly to record your information and to contact you.

For further details on how your data is used and stored, please see our privacy policy.