Community Gateway Outreach Worker
Community Gateway Outreach Worker (Enhanced End of Life Support)
We are seeking an additional team member to join our Gateway Outreach team, who supports adults through person-centred, strengths-based conversations focused on “What Matters” to the individual.
Using the My CAW (Measuring My Concerns and Wellbeing) assessment, this role will involve co-producing with the client, Personalised Support Plans that promote self-management of health and wellbeing, early intervention, and prevention. The role involves short-term, timely support, empowering individuals to access appropriate statutory and voluntary sector services and regain control over their lives.
In addition, the role includes enhanced capability to sensitively support individuals who may be approaching the end of life. This support is non-clinical, addressing social, emotional, and practical needs, complementing clinical care to ensure dignity, compassion, and connectedness.
This role would suit someone with strong interpersonal skills who can empathise and provide support in a way that inspires trust and confidence. If you are creative, dedicated with a passion to improving the Health and Well-being of people and their communities, we would love to hear from you.
If you are interested and want to know more, give our HR Team a call on 01872 266881 for a chat. As an organisation, we encourage flexible working patterns and are open to negotiation and making reasonable adjustments. Talk to us about the flexibility and adjustments you need, and we will explore what’s possible for the role.
Reports to: GO Locality Team Leader
Place of Work: Based in Falmouth Community Hub, Killigrew Street, Falmouth, TR11 3QP
Due to the nature of the work, travel is an essential part of the role therefore a driving license and access to a car is essential. You will need to be able to travel independently to and from client’s homes as and when required.
Salary: £25,907 per annum (pending review)
Hours of Work: 37 hours a week, Monday to Friday, with the requirement to undertake, with notice, occasional weekend, evening and bank holiday support cover from time to time.
Duration: 12 months fixed term contract
DBS: This role is subject to an Enhanced DBS check
Since 2022, Age UK Cornwall & The Isles of Scilly, Partners (including Chaos Group, Volunteer Cornwall, Cornwall Neighbourhoods for Change and others) and Integrated Care Board have been working together to improve access to services, with the aim of reducing demand on acute services. Our partnership supports the community, coordinating holistic solutions to local challenges. This partnership and collaboration ensures that the project has a greater engagement and reach within local communities, helping the right people at the right time and developing innovative results.
We pride ourselves in delivering a person-centred approach and a willingness to adapt to a person’s needs and wishes. Individual wellbeing is paramount at all times. Training will be given but your commitment to inspiring people to age well and live well and your values are paramount.
We believe in a world that is fair, inclusive and equitable. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging. We want to recruit people who can add fresh perspectives, innovative ideas or challenge group think.
We are especially interested in people whose experiences of life (on a low income, of migration, of being in a racialised community, of the care system, of being LGBTQ+ or living with a disability) help us to see things we might otherwise miss. Whatever your story is we want to hear it.
We will give you the opportunity to make a difference to our future and the opportunity to be part of our close-knit and friendly organisation. If you have ideas, then we will listen and work with you to implement improvements. By joining us you can make a real difference to people in later life.
Rewards and Benefits:
- 30 days holiday pro-rata for your first year which includes the bank holidays plus
- 1 day for your birthday (or nearest workday) and
- 1 or 2 days to take between 1st December and 31st January depending on working hours
- Your holiday entitlement increases 1 day a year up to a maximum of +8 days pro-rata
- Healthy Workplace Scheme (search Healthy Cornwall for more information)
- Cycle and Tech Scheme
- Health Benefits Scheme
- Blue Light Card Rewards
- Age UK discounts app
- A rewarding and purposeful experience - adding real value to people’s lives
Application deadline: Wednesday 8th April 2026
To apply:
Job Description: Community Gateway Outreach Worker
Application Form: https://forms.office.com/r/2zM8NdMn2g
CVs and cover letters are not required but can be submitted to support your application if you wish. If you need any support with your application or require your application in a certain format, please don't hesitate to contact us.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The organisation is positive about employing people with disabilities. We know there’s a wealth of talent among people who have a disability as well as those who have experience of mental or physical health challenges. So, if you need any support with your application or if you require your application in a different format please just give us a call on 01872 266881.
If you choose to disclose a disability on your application form and you meet the essential criteria set out in the person specification, we commit to inviting you to an interview.