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Are you passionate about helping to improve the quality of life for older people and would like to help us to promote choice, opportunity, and independence in a new role within our Living Well Service?

Then our Volunteer Benefits Support Role supporting our clients to claim benefits entitlements could be the one for you!

Location: Throughout Herefordshire

Hours: Flexible

Purpose of the role:
Many older people are unaware of the benefits they can claim and may need support with completing the relevant forms. Our benefits volunteers will provide a tailored service to meet the individual needs of the clients. They will be supporting older people to complete benefits forms for example: Attendance allowance and Blue Badges.

What will I get out of it?
• You will meet new people.
• You will be involved in a rewarding volunteering role.
• It gives you a routine.
• You will have the opportunity to improve your communication skills.
• You will be given full training for the role.
• You will have the opportunity to attend other Age UK H&W training courses for free like Dementia Awareness training.
• You will be helping to support older people across Herefordshire & Worcestershire.
• You will be part of a close-knit team of volunteers and staff.

What is required of me?
• Our benefits volunteers are required to have a patient and understanding attitude when they are helping to support clients.
• We require our benefits volunteers to commit to one day of volunteering per week. Don’t worry if you are not well or are on holiday, we can always re-arrange your appointments. 

Travel expenses will be reimbursed to you. 

Please note that, because of the nature of this work, we recruit volunteers to this role individually. Any current vacancies are advertised on our Job Opportuntiies page

The person specification and application forms are here:

Benefits Support Volunteer application form - Feb 22.docx

Benefits Volunteer Person Specification Feb 22.pdf

As a volunteer at Age UK Herefordshire & Worcestershire you will receive a full induction and training for your specific role, including our in-house certificated Bitesize training, and a DBS check where necessary.

For more information please email volunteering@ageukhw.org.uk or call 0800 008 6077

Contact our volunteering team:

Telephone: 0800 008 6077

Email: volunteering@ageukhw.org.uk