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Reach is a pilot project which supports our older LGBT+ Community with telephone companionship. Age UK Herefordshire & Worcestershire, Age UK Shropshire Telford & Wrekin and SAND  (Safe Ageing No Discrimination) are working in partnership to reach more older LGBT+ people and increase visibility and support for the LGBT+ Community. .

Location: Home based

Reach is a service providing a free, regular telephone call, suitable for individuals who:

  • Identify as LGBT+ or care for an individual who identifies as LGBT+
  • Are isolated or feeling lonely
  • Have access to a landline or mobile telephone
  • Would benefit from calls on a weekly basis

As a volunteer you will be expected to:

  • Commit to making, at a minimum, weekly telephone calls
  • Provide and facilitate non-judgmental, friendly conversation aimed at reducing loneliness and isolation
  • Attend training and meetings that may be held
  • Complete a call report at the conclusion of your call
  • Report any concerns in relation to the welfare of the person who you support
  • Keep up to date in relation to community services that may provide signposting opportunities for the person who you support 
  • Demonstrate an understanding or a willingness to learn about the history, needs, complexities and cultural sensitivities of the LGBT+ community and their allies.

As a Reach pilot project volunteer you will be expected to:

  • Complete a questionnaire before commencing Reach training
  • Be prepared to provide feedback about your involvement in Reach

As a volunteer at Age UK Herefordshire & Worcestershire you will receive a full induction, including training from both Age UK H&W and SAND. You will also receive a DBS check.

For more information please email volunteering@ageukhw.org.uk or call 0800 008 6077 Alternatively, please complete the application form below:

AUK H&W AUK STW SAND with Reach logo.png

It's quick and easy to become a reach volunteer

Click apply now to complete our online application form. Alternatively, if you would like a printable version please email volunteering@ageukhw.org.uk

Contact our volunteering team:

T: 0800 008 6077

E: volunteering@ageukhw.org.uk