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Are you or someone you know feeling lonely or isolated? Our Companion Line is here to help.

The Companion Line is here to support people who may benefit from a regular call from one of our volunteers. Not having someone to talk to regularly can be lonely, particularly if you are used to sharing your home and time with others. This service is for anyone over the age of 18, living in Herefordshire or Worcestershire.

How we can help

Our companion line offers you a regular chat with a friendly volunteer. Whether you want to discuss any issues which are concerning you or simply talk about what you've been doing, we have someone who can listen. We'll match you up with a likeminded person who has similar interests or hobbies to you or the person you are referring and they will offer a regular phone call. 

This service is free of charge and can be accessed for as long or as little time as you need.

How the companion line can benefit you or someone you know

  • It can help to reduce the feeling of loneliness
  • It provides people with a regular and consistent volunteer to speak to
  • It helps people to build confidence to attend social activities they may not have done before.
  • It provides a vital connection to someone that can signpost them if they need support with additional needs.

How do I contact the companion line?

If you would like to make a referral whether that’s for yourself or someone you know please contact us using the details below.

Once we have your details we can match you with a volunteer who can offer regular phone calls.

Sadly we are unable to take any new referrals at the moment. We will re-open referrals very soon. In the meantime, if you would like urgent telephone support please contact our Age UK partner, Silverline . Their helpline number is 0800 470 8090.


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How do I become a companion line volunteer?

Thank you for your interest in becoming a companion line volunteer, you can find out more details on how you can become a volunteer here. Alternatively, you can email – volunteering@ageukhw.org.uk

Contact Age UK Herefordshire & Worcestershire:

Telephone: 0800 008 6077

Email: referralhub@ageukhw.org.uk