Information & Advice - Maidstone

Please note, this service is not available outside Age UK Maidstone, Sevenoaks & Tonbridge - Head Office's catchment area.

Email: informationandadvice@ageukmst.org.uk
Telephone: 01622 753618

Age UK Maidstone, Sevenoaks and Tonbridge offers a free and confidential information and advice service for older people, their families and carers living in Maidstone.

About our service

• Welfare benefits advice for those over retirement age, including identifying and calculating benefit entitlement and assistance to complete claim forms

• Helping people to identify the care and support they need, including help accessing Social Services and advice on how to pay for care and support

• Advising on housing issues, including help with maintaining a property and advice on the different types of housing for older people who need more support or want to move nearer to family or friends

• Advising on the services, support, groups, activities and concessions available locally

• Advising those who are finding it hard to make ends meet or are struggling to pay their bills

• Helping people to make complaints or challenge decisions about welfare benefits, social services, health services and energy providers

How to access the service

Members of our Information and Advice Team work across Maidstone. You can access our information and advice service in a number of ways:

• By Phone: 01622 753618 (Monday – Friday 10 am-4 pm. An answerphone service is available for out of hours and on Bank Holidays)

• By Email: informationandadvice@ageukmst.org.uk

• Outreach appointments

• We can also arrange to visit you at Home

Information Guides

Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website see link below.