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Care in Crisis

We need to ensure that older people can access the care that will help them stay safe and prevent even more strain on a system that is on the edge of collapse.

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Changes to Trinity Street Insurance Drop In

Please note that after Thursday 12th July 2018, there will no longer be an Age UK insurance drop in service at our Trinity Street office in Hanley. You can still visit the main Age UK Insurance office at Burslem Enterprise Centre after this date. Please follow the link to view the Trinity Street drop in times for between now and the last day, and find out more about the Burlsem office.

This does not affect the other serivices at our Trinity Street office.

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01782 286209 01782 286209

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Age UK North Staffordshire Latest News

Click here to find out the latest news from Age UK North Staffordshire for people over 50 years of age in Stoke, Newcastle, and Staffordshire Moorlands.

Click here for our general news

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Changes to the Age UK North Staffs Information and Advice Service

Due to a lack of funding at present, one of our services, the Information and Advice service, has been further reduced following a series of funding cuts in recent years. From April 2018 until further notice we can no longer offer advice or support in making claims for benefits or applications for Attendance Allowance, Blue Badges, etc.

Charity Chief Executive Peter Bullock said, “We’re very saddened that this much-needed and successful service has to close. Thousands of local older people have used the service over the years, and many have come to rely on our advisers to help them be more independent and have a better quality of life.”

Our other services are unaffected.

We have launched an urgent appeal for financial support as a result, as for many years, we have provided a free and confidential service, helping thousands of local older people. The service has been used over 36,000 times in the last 6 years, and since 2011 has secured at least £9,330,000 in extra income to go into local older people’s pockets.

We are seeking your support so that we can keep the service open when current funds will be exhausted. We’ve put together a Fundraising Supporters Pack full of information and guidance to help you make the most of your efforts. Click here to find out about our fundraising.

Read the Full Press Release

NEW Volunteering Opportunities

Click here to find out more about all our current volunteering opportunities at Age UK North Staffs - NEW Information and Advice volunteering positions

Information for Local Referrers

If you are a local organisation, charity, or health service and want to refer a client or patient to us, please click here to find out more information about the services we currently can and cannot provide. 

Please check this page regularly to avoid incorrect signposting, and to see any changes new funding etc. might have had to what we can offer people in our area.

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Care Services Directory 2018


Looking for care in Staffordshire? The Staffordshire & City of Stoke-on-Trent Care Services Directory 2018 can help. 

With information on paying for care homes, ways to stay independent and a list of care in Staffordshire, the social care directory contains all you need to make your care choices.

View the directory online 

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