Reduced Information and Advice Service
It is with considerable regret that we are preparing to reduce access to our Hanley Information and Advice service. For many years, we have provided the service free of charge and have received grants from a variety of supporting agencies. But in recent times, many of these funding sources have dried up as a result of government policies and the impact is now hitting the service further. From 1st November 2017 we will no longer be offering our twice-weekly drop-ins. A telephone information service will be available and we will be offering a limited number of office appointments for those people who need advice with benefit entitlements and applications. We apologise for this and we want to assure you that we are seeking new sources of funding in the hope that we will be able to extend the service again soon.