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Who is the service for?

  • Individuals or couples living independently
  • Living in our catchment area
  • Suitable for those with or without disabilities

This service can be requested by an individual, a family member, friend or carer. You don't need a referral from a health and social care professional.

What is Help at Home?

Help at Home offers short or long term help and support for individuals or couples living independently, letting you spend more quality time with loved ones.

What do we offer?


"Help at Home has been wonderful. It means I can spend more time doing the things I love. I've been able to spend more quality time with my family."

 

 

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Why choose us?

  • Peace of mind

    • There will always be cover when your usual helper isn’t there
    • We quality assure and spot checks are carried out
    • All staff are DBS checked
    • Duties carried out safely under Government guidelines with PPE used by all helpers

  • A personal service

    • Caring, friendly and fully-trained staff
    • Long serving staff – your helper will get to know you
    • We keep in touch with your family
    • A highly adaptable service – you’re in control, we do as much or as little as you want

  • Help at Home is Covid-safe

We take our responsibilities as a provider of essential services very seriously. We continue to work hard to mitigate against risk of intection through risk assessments and procedures we have in place that staff are following meticulously. We have all the PPE (personal protective equipment) that we need to operate safely.

We have completed and follow a strict COVID-secure risk assessment. Staff wear face coverings and additional PPE as required, and have been provided with hand sanitiser to use too.

We ask service users to use hand sanitser or wash their hands frequently, and where possible, to maintain social distancing within your home whilst our worker is with you.

Living in North Staffordshire?

Living in South Staffordshire?

Living in East Staffordshire?