Contact us
Feedback Form
Already accessed our services or activities? Please do fill out our brief feedback form! We would be grateful to hear how you found your experience with us so we can identify what we have done well and where we need to improve so we can provide the best possible experience for people.
Professional Referral ?
As a medical professional, care giver or other medical or care professional if you have a patient or client you feel needs to be referred to one or more of our services, please do so using the Word doc file available to download here:
Telephone number for all sites and departments: 0121 437 0033
Telephone number for Information and Advice: 0121 437 0479
Our main office:
Age UK Birmingham,
Stratford House,
Stratford Place,
Birmingham,
B12 0HT
All services and departments are open:
Monday to Friday 9:30am - 4:30pm, except bank holidays.
Please note that there is not a charity shop at this location.
Email: info@ageukbirmingham.org.uk
Interested in Volunteering? Email the Volunteering team directly -
volunteering@ageukbirmingham.org.uk or telephone 0121 437 0033
Get in touch
Telephone: 0121 437 0033
Email: info@ageukbirmingham.org.uk
Please use the above contact details to call or email us with your enquiries. Please note that by taking the affirmative action to provide us with your contact details for call or email back, you are giving us consent to use these details to get in contact with you to deal with your enquiry.
Complaints, comments, and compliments
If the feedback linked above is not appropriate for the reason you need to contact us, or you need to contact us about a specific incidence or occurance, the alternative ways to make contact are:
Write to us at:
Comments, Compliments and Complaints
Age UK Birmingham
Stratford House, Stratford Place,
Birmingham,
B12 0HT
Or by email at: info@ageukbirmingham.org.uk
Things to bear in mind before you write to us:
The more information you can provide us, the quicker we can respond. So if you can include the following information, we would be most grateful:
- Your contact details
- What happened, and how you felt about it
- Where and when this happened
- Who was involved
- What outcome you would like
Once we receive your enquiry, we'll be in touch as quickly as possible - unfortunately, we can't get in touch with someone else at your request, so please provide only your own contact details.
Interested in volunteering?
Email the Volunteering team directly - volunteering@ageukbirmingham.org.uk or telephone 0121 437 0033
You can take a look at our Compliments, Complaints and Feedback policy by downloading the PDF below. Also below is a PDF copy of the form that is available at our locations.