We offer free, independent and confidential information and advice to older people in the London boroughs of Bromley and Greenwich, their carers, relatives and friends on a wide range of issues. They include money matters, housing, health, help in your home, transport and leisure activities.  
If you would like some help with your paperwork or a bill, or would like someone to act on your behalf, we may be able to help you.  
We keep stocks of free leaflets and fact sheets which cover a huge range of subjects. We also produce lists which are specific to Bromley and Greenwich, such as hairdressers who can visit you at home, or clubs and activities in various parts of the two Boroughs. 
Please telephone 020 8315 1878 for information and advice enquiries

 

Free & Confidential

We offer free, independent and confidential information and advice to older people in the London boroughs of Bromley and Greenwich, their carers, relatives and friends on a wide range of issues. They include money matters, housing, health, help in your home, transport and leisure activities. 


If you would like some help with your paperwork or a bill, or would like someone to act on your behalf, we may be able to help you.  


We keep stocks of free leaflets and fact sheets which cover a huge range of subjects. We also produce lists which are specific to Bromley and Greenwich, such as hairdressers who can visit you at home, or clubs and activities in various parts of the two Boroughs. 


Please telephone 020 8315 1878 for information and advice enquiries

Please note that due to a technical fault in our system we are currently unable to take voice mail messages.  If you are unable to get through to our advice line it means we are on a call with another client.  Please do keep trying.  We are working hard to fix this issue as fast as possible (July 2017)

Greenwich Borough Outreach Surgery

We are currently running Information & Advice sessions within the Royal Borough of Greenwich at the following locations and times:   

Time:  9.30am-1.30pm Monday to Friday
Place: Age UK Bromely & Greenwich Resource Centre, 2-6 Sheard Road, Eltham, SE9 6EX 
In some circumstances we may need to make an appointment for you to come back another time.

Time: Once a fortnight on a Wednesday 2.30pm - 5.00pm
Place: Queen Elizabeth Hospital, Wards 18, 19 and 20, Stadium Road, Woolwich, SE8 4QH  
If you would like to make an appointment to speak with our Outreach Worker at the hospital please call 020 8315 1878.

Time:  Every Wednesday, 3:00pm - 5:00pm (for the Nepalese Community)
Place: ESSAFA, 14 Plumstead High Street, London, SE18 1SN
Please phone 020 8315 1878 for more information. 

Time: Monday - Friday, 9.00am - 5.00pm
Place: Age UK Bromley & Greenwich, Community House, South Street, Bromley, BR1 1RH
In some circumstances we may need to make an appointment for you to come back another time. 

The types of information and advice offered at the Outreach Surgery are: Benefits checks, Housing issues, Consumer issues, PALS (Patient Advice & Liaison Service), Signposting and Other local services, Social Care Issues. 

We are able to deliver one-off sessions to community groups and organisations in order to raise the profile of the services Age UK Bromley & Greenwich provides for older people. If you would like to book a session, please email info@ageukbandg.org.uk or phone 020 8315 1878.

Welfare Benefits

Last year we raised over £1,800,000 in benefits for older people living in the Bromley and Greenwich boroughs. There are billions of pounds of benefits unclaimed by older people across the country.  

Many older people are either put off by the complexities of the benefits system, or assume they cannot claim anything because they have a private pension or some savings. 

We have a team of trained staff and volunteers who can check to see if you’re entitled to claim any welfare or disability benefits, and can take you through the claims process from start to finish. We can also help you if you have been turned down for certain benefits, and would like to appeal the decision. Contact our information and advice team if you would like to have a welfare benefits check.


Age UK Bromley & Greenwich
Community House
South Street
Bromley
Kent
BR1 1RH 
Tel: 020 8315 1878
Email: info@ageukbandg.org.uk