Lady by front doorGood Neighbours Schemes match trained and checked volunteers with isolated, housebound older people, who they visit on a regular basis.

Age UK Camden runs a Good Neighbours Scheme which covers the NW3 area, which is based at Henderson Court Resource Centre. We also received funding from The Big Lottery to provide befriending services as part of a partnership with two other organisations, Abbey Community Centre which provides Kilburn Good Neighbours covering the Kilburn and West Hampstead wards of Camden, and St Pancras Community Centre which works in the Somerstown and St Pancras areas.

Priority for the schemes will be given to people who are:

  • Isolated
  • Housebound
  • Living with disabilities
  • In some cases, have low incomes

The main purpose of the scheme is to provide a befriender. However, volunteers can carry out small tasks such as:

  • Accompanying people for walks or to appointments
  • Preparation of refreshments
  • Reading aloud or assisting with correspondence

Volunteers cannot undertake work that could be considered an essential service, because there is no back-up available should a volunteer not be able to come in on a certain day. Volunteers also cannot undertake activities that are the responsibility of the local authority.

Referrals to the scheme

 Referrals can be made from Adult Social Care, GPs, hospitals and other sources, family or people can refer themselves. If you are interested in becoming a member of any of our befriending schemes, or to find out more information, please contact the relevant scheme coordinator using the details below.

Volunteering for the Good Neighbours Schemes

All volunteers are interviewed by the relevant scheme's coordinator and following successful interview, references are verified, criminal records checks are carried out, and appropriate training is arranged by Age UK Camden.

The minimum commitment we expect from our volunteers is one hour per week, although some do more. We ask that new volunteers plan to commit at least 6 months to the scheme.

If you are interested in volunteering as a befriender and supporting an older person, for the NW3 Good Neighbours scheme please contact the Volunteer Manager, and for the Kilburn Good Neighbours or Somerstown or St Pancras schemes, contact the scheme directly.









St Pancras Community Association (Somerstown and St Pancras)

30 Camden Street, London NW1 0LG

020 7380 1501


NW3 Good Neighbours Scheme Coordinator

Henderson Court Resource Centre, 102 Fitzjohn's Avenue, (entrance in Prince Arthur Road), London NW3 6NS

020 7443 9241


Abbey Community Centre (Kilburn and West Hampstead wards)

222c Belsize Road, London, NW6 4DJ

020 7604 4823


Volunteer Manager

020 7239 0400

Further information