Cookies are tiny software files that are stored on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. You can find out what cookies the Age UK Exeter website use in the table below.
For more information about the different types of cookie, visit the About Cookies website.
||This functional cookie remembers the individual's colour and location preferences so that next time they use the site these are displayed rather than the sites default settings.
||When you access this website a cookie is generated with a unique session ID. This cookie will expire when the browser is closed.
||This cookie enables Age UK's Intellitracker software that helps us analyse information such as visitor numbers and browser usage so we can continue to improve your experience of our website.
||The information in this cookie is used to track the activities of individuals who have visited this site via third-party websites.
|__utma / __utmb / __utmc / __utmz
||Age UK uses a tool called Google Analytics to give us statistical data on the performance of our website. These cookies are placed by Google Analytics.
Our promise to you
- Age UK Exeter is committed to protecting and respecting your privacy and security. Whenever you provide us with your personal information we will treat that information in accordance with this policy, our terms and conditions and current UK Data Protection legislation.
- Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy may change from time to time, so please check this page periodically.
- We promise not to share your details with any other organisations unless there are immediate concerns about potential abuse or physical harm or where an indictable offence may have been committed. Then, and only then, we may share details with the relevant agencies upon the authorisation of the Director (or other senior manager) of Age UK Exeter. In providing assistance through our Information & Advice Service we may need to contact other agencies on your behalf – your signed authorisation will always be sought before we do this.
What we do with your data
- Process requests and payments submitted by you
- Supply you with services that you request
- Notify you of changes to our services
- Send you communications that you have requested
- Send you occasional information about the work of the charity
You can unsubscribe from these communications at any time, please email email@example.com or telephone us on 01392 202092.
If you use your credit or debit card to make a payment to us or make a donation online, your card information is collected by our partner organisation Blackbaud Merchant Services who specialise in the secure online capture and processing of credit/debit card transactions.
When you give us personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL.
When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer. Non-sensitive details (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Age UK Exeter cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of 'cookies' on the Site
What happens when visitors link to another site?
16 or Under
If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide personal information to the Site. Users without this consent are not allowed to provide us with personal information.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at firstname.lastname@example.org or telephone us at 01392 202092.
Age UK Exeter is a registered charity (number 1010973) and company limited by guarantee (number 2703636. The registered address is 138 Cowick Street Exeter EX4 1HS.
Age Positive: rather than talk about ‘the elderly’, ‘pensioners’ or ‘OAPs’, which can be excluding or have negative connotations, we use the term ‘older people’. Age UK Exeter is committed to helping people love later life.