Skip to accessibility page
Close window
Display options

Set the appearance of this website so you can read it more easily

Text size



Befriending volunteers

What does the befriending project offer?

The befriending project consists of two services:


Telephone befriending

Where an isolated, housebound older person is phoned regularly by an Age UK volunteer.


Visiting befriending

Offering a one-to-one social visit by an Age UK volunteer, in the older person's own home, for about an hour once a week.


Client feedback

"I really enjoy my visits…I have made a new friend."

How much does it cost?

The service is free. The volunteers do not require payment in any form.

How does it work?

An older person and a volunteer are matched carefully. The purpose of the call or visit is purely social - a chat and a cup of tea - our volunteers do not perform chores or carry out tasks done by other agencies, such as shopping or cooking. The exception to this is that a volunteer may take a mobile person out on a short walk.

Who can apply?

This service is for people:

  • aged 60 and over living in the borough of Haringey
  • who are housebound, or
  • who have few social contacts and therefore, feel isolated at home.

Referrals may come to us through other agencies, statutory bodies or anyone concerned about the wellbeing of an older person. Self-referrals are also welcome.

Client feedback

"I find this service invaluable, thanks."


"It gets lonely sometimes and a simple conversation with ’J’ makes life so much better for me."


How to find us

Volunteer Development Officer
Age UK Haringey
20e Waltheof Gardens

N17 7DN

Find out more

If you would like to refer yourself or someone else to the Befriending Service or if you think you might be interested in becoming a Volunteer Visitor, then please contact us.

Phone: 020 8885 8359
Fax: 020 8365 1732

Service standards

The Project Co-ordinator will contact you by telephone and/or a visit within one month of the referral. We may offer our Telephone Befriending service whilst clients are on the waiting list for the visiting service.

Enhancing the lives of older people in Haringey.