Age needs one voice. Now it has:
Age UK is the new force combining Age Concern England and
Help the Aged in England.
There are lots of ways you can get help when you're not well, from your doctor to a local walk-in centre and your pharmacy or by calling NHS Direct.
Our information guide will help you understand what each of these services offer, how to find them and the best ways to get the treatment you may need.
Our factsheet takes a more detailed look at NHS primary care services – the ones you would approach when you first have a health problem.
It also looks at:
The factsheet includes information on:
This factsheet explains the situation in England. Readers in Wales, Scotland and Northern Ireland should contact their respective Age UK organisation for information specific to where they live.
Download the Health services guide (PDF 629 KB)
Download the NHS services factsheet (PDF 271 KB)
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Factsheet on NHS services.
Information guide about Health services.
Factsheet on how to make a complaint about the NHS.
Downloads
A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.
PDF stands for ‘portable document format’.
Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).
Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.
The process is quite straightforward and is free.
PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.
Downloads will open on your computer in a new browser window.
Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.
Close the browser window to return to the Age UK website.
We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.
You can use Adobe Reader to read a PDF out loud with the following shortcut keys:
You can also convert a PDF into a web page by following these steps:
You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.
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