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What we're about

At Age UK Herefordshire and Worcestershire, it is our staff and volunteers who make us what we are; from the people who work across our two counties to deliver support and services to our Board of Trustees, Senior Leadership Team and those working in our offices to support vital functions.

Wanting to make a difference to the lives of older people across the two counties makes us who we are. Our values are instilled in us all as they clearly define who we are, what we stand for and how we behave. 

  • We are friendly 

  • We work together 

  • We make a difference 

  • We are always learning 

  • We are flexible 

As a member of our team, these are our promises to you: 

  • You will be treated in line with our values: We are friendly, we work together, we make a difference, we are always learning, we are flexible. 
  • We will support you in calling out behaviour that is not in keeping with our values 
  • Your colleagues will act in a professional, open and honest way 
  • We embrace diversity and treat others as equals 
  • We welcome requests for help 
  • Whatever your role in the organisation it shouldn’t separate you from our other teams. We are one organisation with one mission – to improve the lives of older people in Herefordshire and Worcestershire. 

We are proud of the culture that we have instilled across and our recent staff engagement survey reflects this..  

  • 100% feel that the Charity makes a difference 
  • 94% feel that there are opportunities for growth 
  • 100% feel that their colleagues demonstrate charity values 
  • 97% feel that the Charity is  friendly  
  • 96% feel that the Charity is flexible 
  • 96% feel they have open and honest communication with their line manager