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Choice of accommodation

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If you are a local authority-funded care home resident, let us help explain what rights you have, with regard to choosing which home you live in.

Our information and advice is relevant to residents who will fund their own care to start with, but may need local authority assistance with the fees later.

Government guidance on choice of care home accommodation represents one of the few examples of genuine choice in residential social care provision.

If you have a preference for a particular care home, the local authority should arrange accommodation in that home, subject to the following conditions:

  • the home chosen is suitable to meet the individual's assessed needs.
  • it doesn't cost more than the local authority would usually expect to pay to arrange accommodation for someone with those assessed needs.
  • the provider is willing to enter into a contract on the local authority's usual terms.

Local authorities have a responsibility to provide a range of accommodation to meet identified needs at their ‘usual cost’.

If you would prefer to live in a care home that costs more than the local authority’s usual cost, the local authority can arrange this, provided that another person is willing to meet the difference between the usual cost and the actual level of the home’s fees.

This is usually known as a top-up or third-party payment. You should not be asked to find a third party to make a top-up payment, if you have moved into a more expensive home out of necessity, rather than personal preference.

For more detailed information on choosing accommodation, download our factsheet below.

This factsheet should be read in conjunction with Age UK’s other factsheets on social care assessment services and care home funding.

opens link in new window Download the Choice of accommodation (FS60) factsheet (PDF 691 KB) 

opens link in new window Download our Care homes guide (PDF 645 KB)

We are grateful for the generous support of Dr Naim Dangoor CBE
and The Exilarch's Foundation

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Useful information to download

  • Our factsheet explains what rights local authority-funded care home residents have to choose which home they live in.

  • Our introduction to care homes will help you decide if it is the right choice for you, and explains the help available with payments and how to choose a home.

  • Factsheet detailing people's rights to an assessment and service provision

  • View all downloadsHelp with downloads

    Downloads

    What is a download?

    A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

    What is a PDF?

    PDF stands for ‘portable document format’.

    Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

    How do I download a PDF?

    Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

    How do I install Adobe Acrobat Reader?

    The process is quite straightforward and is free.

    1. Go to opens link in new window http://get.adobe.com/uk/reader/
    2. Click ‘Download’.
    3. Wait for the window to offer you the option to ‘Run’, then choose this option.
    4. Click ‘Next’.
    5. Click ‘Install’
    6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

    How do I change a download?

    PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.

    How do I print or save a download?

    Downloads will open on your computer in a new browser window.

    Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

    Close the browser window to return to the Age UK website.

    Can my screen reader read PDF downloads?

    We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.

    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

    • Read the document: Shift +Ctrl+Y
    • Read the open page only: Shift +Ctrl+V
    • Read to the end of the document: Shift+Ctrl+B
    • Pause: Shift+Ctrl+C
    • Stop Shift+Ctrl+E

    You can also convert a PDF into a web page by following these steps:

    • Copy the URL (web address) of the document (right-click on the link and select ‘Save target as’ or ‘Copy link’).
    • Open the Adobe online conversion tool in your browser and paste the URL into the URL box.
    • Tick the HTML box on the Format option and click ‘Convert’.

    You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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