Community Care Leader
- Job Title: Community Care Leader
- Hours: 35 hours per week, Monday to Friday
- Salary: £24,588.20 per annum
- Contract term: Permanent
- Work location: Community based across the Isle of Wight, with office base in Newport
About us
Age UK Isle of Wight is an independent charity working across Island communities to provide services to residents aged 50+, their carers and families.
We are looking for a caring, organised and confident Community Care Leader to support the delivery of our community-based home support service across the Island.
This is a rewarding role for someone who is passionate about supporting older people to live well, remain independent and feel connected to their community.
About the role
The Community Care Leader will support the Central Services Team Leader in delivering a high-quality, professional and caring service to clients.
The role will involve supporting both clients and community-based staff across the Island, helping to make sure our service continues to run smoothly and clients receive reliable, person-centred support.
Key responsibilities include:
- Conducting assessments for new clients in their homes and re-evaluating current clients
- Providing support and supervision to Community Staff, including spot checks, supervisions and addressing client-related concerns
- Delivering training in the community to ensure staff work within their designated competency levels
- Maintaining reporting and documentation for clients and support workers
- Working closely with colleagues and other healthcare professionals
- Providing client cover when Community Staff are unavailable due to absence
- Assisting with on-call duties during bank holidays when required
- Supporting the home help team in the office with administration and telephone duties, including covering for staff absences
- Facilitating the digital completion of Attendance Allowance and Blue Badge application forms within the community
- Please note, this role may occasionally involve working bank holidays and during the Christmas closure period.
About you
We are looking for someone who is caring, approachable and well-organised, with the ability to work confidently with clients, colleagues and other professionals.
The successful candidate will have:
- Experience of providing services for older people in a way that responds to their needs
- Experience of supporting independence and choice through person-centred working
- Experience of working with and supporting others as part of a team
- Good customer service skills
- NVQ Level 3 Health & Social Care or equivalent qualification/experience
- Direct supervision experience within a care setting
- Good IT skills, including Microsoft Office 365 or equivalent software
- Excellent planning and organisational skills
- The ability to remain calm and effective under pressure
- A caring, compassionate and professional approach
- A full driving licence and daily access to a vehicle, or the ability to travel independently to locations around the Island each day
- Experience of working with people who have memory impairment or a dementia diagnosis would be desirable.
Job Description
Please read the full Job Description and Person Specification before applying. This document outlines the key responsibilities of the Community Care Leader role, including supporting clients, supervising community staff, carrying out assessments, working with colleagues and helping ensure our services continue to make a positive difference for older people across the Island.
Click to download Job Description and Person Specification
How to apply
Send your CV to recruitment@ageukiw.org.uk
If you have any questions about the role or how to apply, please email recruitment@ageukiw.org.uk
Age UK Isle of Wight is an equal opportunities employer; we welcome applications from everyone.
Closing date
Friday 26th June 2026
Please note, we may close applications earlier if we receive a high number of suitable applications, so early applications are encouraged.